Summary
Overview
Work History
Education
Skills
Timeline
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Madylynn Luis

Kailua

Summary

Diligent professional with a background as a front desk worker who managed sensitive items, scheduling, and making phone calls. I had the ability to adapt to new systems and to communicate professionally when issues occurred. I have excelled in multitasking and problem solving to meet guests' satisfaction.

Overview

3
3
years of professional experience

Work History

Front Desk

Crunch Fitness Gym
07.2023 - 10.2024
  • Maintained records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
  • Processed payments using cash registers or point-of-sale systems.
  • Organized front desk operations including scheduling appointments and managing calendars.
  • Resolved customer issues promptly and professionally in accordance with company policies and procedures.
  • Participated in team training sessions on topics such as customer service standards.

Aviation Fueler

Army National Gaurd
06.2022 - 05.2023
  • Inspected fuel tanks for leaks or other damages, replenished fuel as needed.
  • Maintained daily log of all fueling activities and reported any irregularities or discrepancies to the supervisor.
  • Checked fuel quality by testing samples against established standards before loading into aircrafts.

Filing Clerk/Front Desk Receptionist

Begum Law Group
11.2021 - 06.2022
  • Maintained filing systems and categorized documents according to established procedures.
  • Processed incoming mail, sorted documents, and distributed appropriately.
  • Ensured proper security protocols were followed when handling confidential data.
  • Scanned hard copy documents into electronic format for easy access.

Supply Clerk

A CO 449th ASB Aviation Unit
05.2021 - 10.2021
  • Participated in annual physical inventories, accurately counting items and updating records as needed.
  • Sorted and delivered materials to different work areas and staff.
  • Collaborated with team members to complete large-scale projects within tight deadlines, improving overall efficiency.
  • Improved warehouse organization, resulting in easier access to supplies and reduced time spent locating items.

Education

Associate of Science - Science Education

San Antonio College
San Antonio, TX

High School Diploma -

Edison Highschool
San Antonio, TX
06.2020

Skills

  • Customer Service
  • Scheduling
  • Collaborative Team Player
  • Leadership/communication skills
  • Positive and professional
  • Flexible and Adaptable
  • Multitasking

Timeline

Front Desk

Crunch Fitness Gym
07.2023 - 10.2024

Aviation Fueler

Army National Gaurd
06.2022 - 05.2023

Filing Clerk/Front Desk Receptionist

Begum Law Group
11.2021 - 06.2022

Supply Clerk

A CO 449th ASB Aviation Unit
05.2021 - 10.2021

Associate of Science - Science Education

San Antonio College

High School Diploma -

Edison Highschool

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Madylynn Luis