Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madysen DeVoogd

Ogden,IA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

10
10
years of professional experience

Work History

CSR/Teller

Peoples Bank
08.2023 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, Certificates, and IRA's.
  • Educated customers on use of banking website and mobile apps.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
  • Maintained accurate records of customer transactions in line with bank procedures.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Played an active role in community events and initiatives on behalf of the bank, promoting our commitment to local engagement.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.

Special Education Paraprofessional

Ogden Community Schools
01.2020 - 08.2023
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.

Daycare Provider

Self
08.2014 - 08.2019
  • Communicated effectively with parents about their child''s progress, behavior, and milestones achieved during daycare hours.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Managed daily routines, including meal preparation and nap times, promoting a structured and consistent schedule for children.
  • Maintained a safe and nurturing environment for children, ensuring their physical and emotional wellbeing.

Education

High School Diploma -

Boone High School
Boone, IA

Skills

  • Cash handling
  • Account Opening/Closing and Maintenance
  • Exceptional customer service
  • Monthly Audits

Timeline

CSR/Teller

Peoples Bank
08.2023 - Current

Special Education Paraprofessional

Ogden Community Schools
01.2020 - 08.2023

Daycare Provider

Self
08.2014 - 08.2019

High School Diploma -

Boone High School

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Madysen DeVoogd