Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
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Madysen Smith

Baxter,MN

Summary

Polished in overseeing facility operations and delegating work to employees. High-energy, outgoing, and optimistic! Positive and upbeat with a results-focused approach. I love to meet new people, try new things, multitask, and stay physically and mentally organized.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Associate

H&M Company USAInc
Tampa, FL
03.2024 - 09.2024
  • Greeted customers and provided excellent customer service.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Operated cash register to process payments from customers.
  • Performed price checks on items requested by customers.
  • Handled returns and exchanges according to company policy.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.

Shift Supervisor

Starbucks
Brainerd, MN
07.2018 - 11.2022
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Cultivated performance-based and collaborative culture by recognizing achievements and excellent teamwork.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Completed opening and closing duties to facilitate business operations.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Coached team members to increase productivity and reduce workplace accidents.

Sales Associate

Rue21
Brainerd, MN
09.2018 - 06.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Housekeeper

Breezy Point Resort
Breezy Point, MN
06.2017 - 06.2018
  • Waxed and polished wood furnishings to restore faded appearance.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.

Education

High School Diploma -

Homeschool
Breezy Point, MN
05-2020

Some College (No Degree) - Fashion Design

Academy of Art University
San Francisco, CA

Skills

  • Team Collaboration and Leadership
  • Verbal and Written Communication
  • Problem-Solving
  • Continuous Improvement
  • Staff Supervision
  • Cash Handling Ability
  • Decision Making
  • Relationship Building
  • Flexible Schedule
  • Assigning Work
  • Computer Skills
  • Customer Service

Affiliations

  • Art and drawing
  • Fashion styling
  • Makeup application

Accomplishments

  • Partner of the Quarter - Starbucks

Certification

  • Food Handler Certification

Timeline

Retail Associate

H&M Company USAInc
03.2024 - 09.2024

Sales Associate

Rue21
09.2018 - 06.2019

Shift Supervisor

Starbucks
07.2018 - 11.2022

Housekeeper

Breezy Point Resort
06.2017 - 06.2018

High School Diploma -

Homeschool

Some College (No Degree) - Fashion Design

Academy of Art University

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Madysen Smith