Madyson Bellerand
Summary
College Student at Bethune-Cookman University pursuing exercise science to become an occupational therapist, adept in office administration and problem-solving. Excelled in leadership roles, enhancing customer service and operational efficiency. Skilled in computer applications and fostering team collaboration, consistently achieving positive outcomes in diverse work environments.
Overview
5
5
years of professional experience
Work History
Work Study Student
Bethune-Cookman University
10.2023 - Current
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
Office Assistant
Sesame Flyers International
07.2024 - 08.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Assisted with onboarding of new employees.
Lane Server
Bowlero Lanes
05.2024 - 08.2024
- Developed rapport with regular customers by remembering preferences leading to repeat business.
- Updated knowledge of menu offerings regularly, providing accurate information and recommendations to guests upon request.
- Contributed to a positive workplace culture through active participation in team meetings and events.
- Coordinated with bartenders for timely drink orders thus maximizing guest satisfaction.
- Provided exceptional service to large groups and parties, creating memorable experiences for guests.
- Managed cash transactions accurately, contributing to the establishment''s financial integrity.
Team Member
Chipotle
09.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Camp Counselor
Sesame Flyers International
07.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Sales Associate
Hollister.Co
06.2021 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Office Volunteer
Azure College
06.2020 - 08.2020
- Contributed to budget planning by tracking expenses diligently and identifying areas for cost-saving measures.
- Managed calendars for staff members, scheduling appointments and preventing conflicts effectively.
- Collaborated on marketing initiatives promoting upcoming events or programs offered by the organization.
- Enhanced office efficiency by organizing and maintaining filing systems.
- 1on1 with dean of azure college
Summer Youth Counselor
Sesame Flyers International
07.2019 - 08.2019
- Developed unique and thoughtful activities to engage diverse participants in group situations.
- Integrated STEM activities into programs to enrich educational impact and inspire novel career paths.
- Led diverse recreational activities that catered to different interests, encouraging active participation from all campers.
- Enhanced campers'' experiences by developing engaging and age-appropriate activities for various skill levels.
Education
Bachelor of Science - Exercise Science
Bethune-Cookman University
Daytona Beach, FL05-2026
Skills
- Computer skills
- Time management
- Problem-solving
- Leadership qualities
- Customer service
- Event planning assistance
- Office administration
- Reception and office support
- Office equipment operation
- Telephone etiquette
- Flexible and adaptable
- Organizational skills
- Professional and mature
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Praise Danced at Saint Johns Episcopal Church
- Lead a girl volunteer group at Saint John's Episcopal
- Awarded “Employee of the Month” in 2024
-
Languages
English
Full Professional
Timeline
Office Assistant
Sesame Flyers International
07.2024 - 08.2024
Lane Server
Bowlero Lanes
05.2024 - 08.2024
Work Study Student
Bethune-Cookman University
10.2023 - Current
Team Member
Chipotle
09.2022 - 12.2022
Camp Counselor
Sesame Flyers International
07.2022 - 08.2022
Sales Associate
Hollister.Co
06.2021 - 09.2021
Office Volunteer
Azure College
06.2020 - 08.2020
Summer Youth Counselor
Sesame Flyers International
07.2019 - 08.2019
Bachelor of Science - Exercise Science
Bethune-Cookman University
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