Overview
Work History
Education
Skills
Timeline
Generic

Madyson Graap

La Crosse

Overview

2
2
years of professional experience

Work History

Tilted Loon Saloon

Emily
Tomahawk
05.2025 - 08.2025
  • Mixed cocktails and served beverages to customers at a busy bar.
  • Managed bar inventory and restocked supplies as needed.
  • Provided exceptional customer service and engaged with patrons.
  • Maintained cleanliness and organization of the bar area throughout shifts.
  • Assisted in training new bartenders on drink preparation techniques.
  • Collaborated with kitchen staff to ensure seamless service during peak hours.
  • Handled cash transactions and processed payments accurately at the register.
  • Developed knowledge of drink recipes and seasonal specials for customers' enjoyment.
  • Performed opening and closing duties including restocking supplies.
  • Greeted customers and provided excellent customer service.
  • Developed good working relationships with fellow employees through effective communication.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Processed payments accurately and efficiently with POS system.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Resolved customer complaints in a professional manner.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Provided drink suggestions to customers based on their preferences.
  • Assisted in setting up the bar for service shift.
  • Stocked ice bins and coolers as needed throughout shift.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Collected and organized daily till totals and tips.
  • Cleansed glasses with sanitizing solution after each use.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Attended regular training sessions to stay updated on new products or trends.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Effectively multitasked within fast-paced environment.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Cleaned up spills and broken glassware and safely disposed of sharp pieces.

Old Navy

Katie
Wausau
05.2024 - 05.2025
  • Processed customer transactions efficiently and accurately at a busy retail establishment.
  • Assisted customers with product inquiries and provided recommendations for purchases.
  • Maintained cleanliness and organization of the checkout area during peak hours.
  • Handled cash, credit, and debit payments using point-of-sale systems reliably.
  • Collaborated with team members to ensure smooth operations during busy shifts.
  • Resolved customer complaints promptly to enhance overall shopping experience.
  • Restocked merchandise on shelves and ensured product displays were attractive.
  • Trained new cashiers on company policies and efficient checkout procedures.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Helene’s Hiltop Orchard

Olivia
Merrill
09.2023 - 10.2024
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Washington Elementary School

Payton
Merrill
09.2023 - 01.2024
  • Developed personalized lesson plans based on student needs and learning styles.
  • Assisted students in understanding complex concepts through tailored explanations.
  • Created engaging activities to enhance student interest and participation.
  • Monitored student progress and provided constructive feedback consistently.
  • Communicated regularly with parents about student performance and challenges.
  • Utilized various educational tools and resources to support learning objectives.
  • Organized study sessions to reinforce material before exams or assessments.
  • Collaborated with colleagues to share best practices and improve tutoring methods.
  • Encouraged students to ask questions about topics they did not understand.

Education

Master of Business - Business

University of Wisconsin La Crosse
La Crosse, WI
08-2029

Skills

  • Customer service
  • Team collaboration
  • Project management
  • Inventory management
  • Effective communication
  • Cash handling

Timeline

Tilted Loon Saloon

Emily
05.2025 - 08.2025

Old Navy

Katie
05.2024 - 05.2025

Helene’s Hiltop Orchard

Olivia
09.2023 - 10.2024

Washington Elementary School

Payton
09.2023 - 01.2024

Master of Business - Business

University of Wisconsin La Crosse

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Madyson Graap