Organized, dedicated, and ambitious young professional with a thirst for learning and excelling in the Administrative Field, particularly Human Resources. With over 8 years of experience in an office setting assisting in day-to-day Human Resources functions, I am seeking a long-term position with growth that will take my career to the next level along with a positive working environment.
Overview
10
10
years of professional experience
Work History
E-Commerce Manager
County Home and Outdoors
08.2024 - Current
Managed inventory control processes for seamless order fulfillment and customer satisfaction.
Established a comprehensive social media strategy to promote products and interact with customers in real-time, driving brand loyalty.
Analyzed sales data to identify trends and opportunities for growth, informing strategic business decisions.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Human Resources Assistant
Riceland Healthcare
10.2023 - 08.2025
Assisted in payroll processing for two entities to ensure timely delivery of paychecks to all employees.
Screened applicant resumes and coordinated both phone and in-person interviews.
Facilitated criminal background check process for new hires.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Helped employees register for benefits programs using online portals.
Processed unemployment claims and acted as company representative at unemployment hearings.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Human Resources Clerk
Texas Department Of Criminal Justice, TDCJ
11.2015 - 10.2023
Manually timekeeping for approximately 300 employees.
Maintaining employee files – personnel, medical, and disciplinary.
Increased HR productivity by maintaining accurate databases for payroll processing, benefits administration, and performance evaluations.
Developed effective communication channels to ensure employees were informed about company policies, procedures, and updates.
Assisted with onboarding process of new hires.
Processed documentation for employee actions such as new hires, grievance resolutions, and terminations.
Successfully managed employee leave requests while ensuring compliance with FMLA regulations and company policies.
Conducted exit interviews with terminated employees.