Madyson Jones
Purvis,MS
Summary
Energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
Purvis, Mississippi
09.2024 - Current
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Resolved customer complaints in a professional manner.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
Crew Leader
Papa Johns
Hattiesburg, Mississippi
03.2024 - 09.2024
- Assisted in resolving customer complaints or issues quickly and efficiently.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Organized crew placement per job function when assigning work.
- Resolved any disputes among crew members in a professional manner while upholding company policy.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Signaled equipment operators to facilitate alignment, movement or adjustment of machinery.
Cashier
Ramey’s Market Place
Purvis, MS
03.2023 - 10.2023
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Resolved customer complaints professionally in accordance with company policy.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Purvis High School
Purvis, MS12-2024
Some College (No Degree) - Clinical Psychology
Mississippi Gulf Coast Community College
Perkinston, MSSkills
- Cooking
- Taking orders
- Ordering procedures
- Salesmanship
- Workplace safety
- Sanitizing
- Point-of-sale system
- Customer engagement
- Sales expertise
- Cleaning
- Safety awareness
- Table setting
- Team contributions
- Attention to detail
- Crew leadership
- Quality assurance
- Multitasking and organization
- Order delivery practices
- Stock management
- Cleaning and sanitizing
- Learning agility
- Quality control checks
- Problem-solving
- Influencing skills
- Valid Driver's license
- Teamwork and collaboration
- Initiative and Self-motivation
Timeline
Crew Member
McDonald's
09.2024 - Current
Crew Leader
Papa Johns
03.2024 - 09.2024
Cashier
Ramey’s Market Place
03.2023 - 10.2023
High School Diploma -
Purvis High School
Some College (No Degree) - Clinical Psychology
Mississippi Gulf Coast Community College