Madyson Muller
Clarks Summit,PA
Summary
Organized and dependable college student successful at managing multiple priorities with a positive attitude. Someone that puts a lot of heart into learning and growing. Optimistic about new learning opportunities.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Picciocchi's Pasta
06.2022 - 09.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Processed customer orders and accurately handled payment transactions.
Customer Service Representative
Goodwill Industry
01.2023 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Restaurant Team Member
Booyah! Burgers And Bites
09.2023 - 12.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Ski Lift Operator
Montage Mountain Ski Resort
12.2023 - Current
- Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
- Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
- Demonstrated strong problem-solving skills by swiftly identifying issues affecting ski lift operations and proposing practical solutions to management.
Education
Biology
University of Scranton
Scranton, PA05.2027
High School Diploma -
Abington Heights High School
Clarks Summit, PA06.2023
Skills
- Patience and Empathy
- Adaptive Problem Solving
- Safety Procedures Expertise
- Heavy Lifting
- Teamwork and Collaboration
- Customer Assistance
- Cash Handling
- Flexible Schedule
- Dependability and Punctuality
- Strong Work Ethic
Timeline
Ski Lift Operator
Montage Mountain Ski Resort
12.2023 - Current
Restaurant Team Member
Booyah! Burgers And Bites
09.2023 - 12.2023
Customer Service Representative
Goodwill Industry
01.2023 - Current
Customer Service Cashier
Picciocchi's Pasta
06.2022 - 09.2022
Biology
University of Scranton
High School Diploma -
Abington Heights High School