Madyson Setchfield
Batesville,MS
Summary
I'm a highly-motivated employee with a desire to take on new challenges. I have strong work ethic, dedication and exceptional interpersonal skills. I can multitask and manage my time well.
I am currently employed and looking for a summer job.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hampton Inn By Hilton
Oxford , MS
03.2022 - Current
- Greeted customers in a professional and friendly manner.
- Answered phones, responded to inquiries, and took messages.
- Assisted with check-in and check-out procedures for guests.
- Processed payments accurately and efficiently.
- Scheduled reservations for groups and special events.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Addressed customer needs in a timely manner.
- Kept accurate records of guest transactions.
- Handled payment processing and provided customers with receipts and proper bills and change.
Housekeeper
Hampton Inn By Hilton
Oxford, MS
03.2022 - Current
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
Education
Associate of Science - Psychology
Northwest Mississippi Community College
Senatobia, MS05-2026
GED -
Northwest Mississippi Community College
Senatobia, MS09-2023
Skills
- Guest Relations
- Front Office Support
- Listening Skills
- Effective Planning
- Hospitality Services
- Front Desk Management
- Training and mentoring
- Credit and cash payments
References
References available upon request.
Timeline
Front Desk Agent
Hampton Inn By Hilton
03.2022 - Current
Housekeeper
Hampton Inn By Hilton
03.2022 - Current
Associate of Science - Psychology
Northwest Mississippi Community College
GED -
Northwest Mississippi Community College