MADYSON TIPTON

Administrative Assistant

College Of The Ozarks

Point Lookout, MO

08.2022 - Current

Organized both physical and digital files and updated reports to coordinate project materials.
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Maintained accurate department and customer records.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Prepared expense reports on behalf of executives in accordance with company policies and procedures.
Executed on-time, under-budget projects by solving complex issues for senior leadership.
Handled confidential documents in an organized fashion according to established protocol.
Responded to customer issues to provide immediate resolution and improve retention.
Scheduled staff and monitored resource allocation to provide optimal coverage and service.
Handled incoming calls and directed callers to appropriate department or employee.
Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Tracked and submitted employee timesheets to prepare for payroll processing.
Composed correspondence, reports and meeting notes.
Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Ensured efficient operation of office equipment such as printers, copiers and fax machines.
Provided secretarial and office management support while building cooperative working relationships.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Developed project plans for various tasks assigned by upper management.
Inventoried and ordered supplies for office.
Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.