Madyson Tomason
Chandler,AZ
Summary
Professional Bartender with extensive knowledge of spirits, beer, and wine. Engages customers one-on-one and is friendly, open, and committed to building customer base by providing positive service experience. 10 Years of experience in food service and two years experience in bartending has developed exceptional customer service skills, and sound knowledge of food and beverage preparation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
C.A.S.A. Tempe
Tempe, AZ
03.2024 - Current
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Effectively multitasked within fast-paced environment, personally providing over $5,000 in drink sales on weekend nights.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Bartender
Freely Taproom
Tempe, AZ
10.2022 - Current
- Communicated product knowledge to at least 100 customers on a daily basis
- Kept bar presentable and well-stocked to meet customer needs
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Va Bene
Phoenix, AZ
07.2021 - 11.2023
- Created a positive customer service experience in a fast-paced environment
- Studied and memorized over 75 popular cocktail recipes, dozens of local beers, and international wines in order to give quality recommendations to guests
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Served high customer volumes during special events, nights, and weekends.
Education
High School Diploma -
Mesquite High School
05.2015
Skills
- Aloha POS
- Menu memorization
- Liquor, beer and wine knowledge
- Conflict Resolution
- Anticipating Guest Needs
- Customer Service
- Attending Multiple Customers
- Micros POS
Certification
- Food Handler Certification
- Title 4
- Barsmarts
Timeline
Bartender
C.A.S.A. Tempe
03.2024 - Current
Bartender
Freely Taproom
10.2022 - Current
Bartender
Va Bene
07.2021 - 11.2023
High School Diploma -
Mesquite High School
- Food Handler Certification
- Title 4
- Barsmarts
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