MADYSON TORRES
Clarksville,TN
Summary
Knowledgeable Certified Nursing Assistant since 2013. Compassionate healthcare worker with multiple years of healthcare experience including medical and administrative roles in hospital and office settings. Obtaining higher education to become a licensed Nurse with a long term goal of becoming a Nurse Practitioner.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Nurse Technician / Unit Secretary
HCA TriStar Centennial
Nashville, TN
08.2023 - Current
- Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
- Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
- Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
- Provided prompt and accurate services such as CPR and first aid during emergencies.
- Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
- Maintained patient stability by checking vital signs and weight.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Maintained strict confidentiality of patient information in compliance with HIPAA regulations.
- Provided exceptional customer service to patients and families through empathetic listening and clear communication skills.
- Supported nursing staff by performing administrative tasks such as filing, photocopying, and answering phones.
Unit Secretary / Certified Nurse Assistance
Clark Memorial Hospital
05.2016 - 04.2018
- Executed administrative duties to facilitate unit tasks
- Monitored inventory levels
- Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
- Provided information for patient admissions and discharges to foster timely processing.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Monitored vital signs, such as blood pressure and pulse.
Unit Secretary, NICU
Trinity Health
Michigan
11.2021 - 06.2023
- Maintained patient confidentiality in line with HIPAA regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Organized paperwork such as charts and reports for office and patient needs.
- Supported office staff and operational requirements with administrative tasks.
- Monitored inventory levels and advised management of need for replenishment.
- Provided high level of quality care for each and every patient in neonatal ICU unit.
Administrative Assistant / Patient Care Advocate
HJ Therapy
Michigan
06.2021 - 04.2022
- Maintained confidentiality of patient data and condition to safeguard health information.
- Managed central scheduling phone line, answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed phone and email correspondence and incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Verified patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed patient referrals to other medical specialists.
- Managed office logistics by scheduling appointments in respective doctors' calendars and followed up with reminder phone calls, maintaining files and collecting payments.
Administrative Assistant
Williamson Employment Services
07.2019 - 06.2020
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Monitored Williamson Employment Services' work calendar and scheduled appointments.
- Lead new hire orientation and training.
- Executed record filing system to improve document organization and management.
Preschool Teacher
Rainbow's End Child Care
05.2015 - 10.2016
- Nurtured a supportive learning environment.
- Infant care provided.
- Toddler through Preschool Age teaching.
- Fostered reasoning and problem solving through active exploration games and activities.
- Allowed for ample outdoor discovery time each day.
- Established daily routines that were easy for the children to follow.
- Maintained safety and security of all youth under care.
- Created new lesson plans based on course objectives.
- Encouraged children self sufficiency and appropriate socialization through meal times.
Barista
Target
01.2020 - 06.2020
Barista
Village House Coffee
10.2015 - 07.2016
Tanning Consultant
Sun Tan City
03.2013 - 04.2015
Education
Nursing
Galen College of Nursing
High School Diploma -
Lawrence Central High School
Indianapolis, IN2013
Skills
- Patient-focused care
- Compassionate
- Committed team player
- Dependable and Responsible
Certification
- Certified Nursing Assistant
- BCLS Certification
- Home Health Aid Certified (HHA)
Timeline
Nurse Technician / Unit Secretary
HCA TriStar Centennial
08.2023 - Current
Unit Secretary, NICU
Trinity Health
11.2021 - 06.2023
Administrative Assistant / Patient Care Advocate
HJ Therapy
06.2021 - 04.2022
Barista
Target
01.2020 - 06.2020
Administrative Assistant
Williamson Employment Services
07.2019 - 06.2020
Unit Secretary / Certified Nurse Assistance
Clark Memorial Hospital
05.2016 - 04.2018
Barista
Village House Coffee
10.2015 - 07.2016
Preschool Teacher
Rainbow's End Child Care
05.2015 - 10.2016
Tanning Consultant
Sun Tan City
03.2013 - 04.2015
Nursing
Galen College of Nursing
High School Diploma -
Lawrence Central High School