MADYSON BRADLEY
Kings Mountain,NC
Summary
Dynamic Dental Assistant with U.S. Army Active Duty experience, skilled in dental radiography and patient scheduling. Enhanced patient satisfaction through effective communication and streamlined appointment management, reducing cancellations significantly. Committed to maintaining infection control and compliance with safety protocols, contributing to a reputation for excellence in patient care.
Positive and caring individual with solid foundation in dental health principles and patient care. Extensive knowledge of dental procedures and infection control protocols, coupled with proficiency in dental radiography and patient scheduling. Committed to enhancing patient experience and contributing to smooth and efficient dental practice.
Developed skills in clinical dental environment, including patient care, dental procedures, and office management. Demonstrated ability to maintain high level of organization and attention to detail, ensuring smooth operations and patient satisfaction. Seeking to transition into new field, leveraging these skills to contribute effectively in dynamic setting.
Detail-oriented Dental Assistant with experience providing direct patient care and office management in busy dental practices. Trained in sterilization procedures and patient relations. Highly skilled in dental radiography and patient charting.
Overview
3
3
years of professional experience
Work History
Dental Assistant
U.S. Army Active Duty
08.2024 - Current
- Supported dentists by providing necessary tools and materials promptly.
- Maintained cleanliness and organization of treatment areas and instruments.
- Assisted in preparing treatment rooms and ensuring compliance with infection control protocols.
- Collaborated with dental professionals to provide patient care during examinations and procedures.
- Recorded patient information accurately in dental management software.
- Educated patients on post-treatment care and oral hygiene practices.
- Managed appointment scheduling to optimize office workflow efficiency.
- Engaged in continuous learning of dental technologies and best practices.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Managed front desk operations to ensure seamless guest check-in and check-out processes.
- Greeted visitors and responded to inquiries, creating welcoming atmosphere for guests.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Collaborated with team members to resolve guest issues promptly and professionally.
- Implemented standard operating procedures for front desk operations to improve service consistency.
- Trained new reception staff on protocols, contributing to team development and performance improvement.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Managed scheduling and appointment systems to optimize patient flow and reduce wait times.
- Trained staff on operational procedures to improve efficiency and compliance with regulations.
- Facilitated staff meetings to address concerns, share updates, and foster teamwork among employees.
- Ensured compliance with OSHA, HIPAA, and state regulations through regular audits, staff training, and policy updates.
- Operated sterilization equipment to ensure compliance with health and safety standards.
- Conducted routine inspections of instruments and materials for cleanliness and functionality.
- Maintained accurate records of sterilization cycles and equipment maintenance logs.
- Assisted in training new team members on sterilization protocols and best practices.
- Collaborated with healthcare staff to address sterilization needs efficiently and effectively.
- Monitored and reported discrepancies in equipment performance to enhance operational efficiency.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Coordinated patient referrals to specialists, ensuring timely appointments and continuity of care.
- Managed scheduling and follow-up communications, enhancing patient satisfaction and adherence to treatment plans.
Dental Assistant
U.S. Army Active Duty
02.2023 - 08.2024
- Supported dentists by providing necessary tools and materials promptly.
- Maintained cleanliness and organization of treatment areas and instruments.
- Assisted in preparing treatment rooms and ensuring compliance with infection control protocols.
- Collaborated with dental professionals to provide patient care during examinations and procedures.
- Recorded patient information accurately in dental management software.
- Educated patients on post-treatment care and oral hygiene practices.
- Managed appointment scheduling to optimize office workflow efficiency.
- Engaged in continuous learning of dental technologies and best practices.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
- Scheduled and confirmed patient appointments.
- Verified patient insurance eligibility and benefits.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Managed front desk operations to ensure seamless guest check-in and check-out processes.
- Greeted visitors and responded to inquiries, creating welcoming atmosphere for guests.
- Coordinated appointment scheduling, optimizing time management for staff and clients.
- Collaborated with team members to resolve guest issues promptly and professionally.
- Implemented standard operating procedures for front desk operations to improve service consistency.
- Trained new reception staff on protocols, contributing to team development and performance improvement.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Managed scheduling and appointment systems to optimize patient flow and reduce wait times.
- Trained staff on operational procedures to improve efficiency and compliance with regulations.
- Facilitated staff meetings to address concerns, share updates, and foster teamwork among employees.
- Ensured compliance with OSHA, HIPAA, and state regulations through regular audits, staff training, and policy updates.
- Operated sterilization equipment to ensure compliance with health and safety standards.
- Conducted routine inspections of instruments and materials for cleanliness and functionality.
- Maintained accurate records of sterilization cycles and equipment maintenance logs.
- Assisted in training new team members on sterilization protocols and best practices.
- Collaborated with healthcare staff to address sterilization needs efficiently and effectively.
- Monitored and reported discrepancies in equipment performance to enhance operational efficiency.
- Reduced risks of infection by consistently maintaining a clean and sterile work environment.
- Coordinated patient referrals to specialists, ensuring timely appointments and continuity of care.
- Managed scheduling and follow-up communications, enhancing patient satisfaction and adherence to treatment plans.
Education
High School Diploma -
James Madison High School
Virtual02-2022
Skills
- Dental impressions
- Dental radiography
- Digital X-ray proficiency
- Equipment sterilization
- Pre-authorizations
- Insurance verification
- Medical terminology
- Patient scheduling
- Software implementation
- Legal research
- Audit preparation
- Business analysis
- Dental terminology
- HIPAA compliance
- Office administration
- Recruitment and hiring
- Schedule management
- Practice management
- Staff management
- Workflow management
- Treatment room setup
- Sterilization techniques
- Instrument decontamination
- Personal protective equipment
- Infection control expertise
- Cross-contamination prevention
- Safety protocols
- Infection control
Accomplishments
- Improved clinic readiness by 16.7% by following up with patients and bringing them back in to complete all treatment, achieving clinic proficiency by evaluating and ensuring treatment plan is completed with accuracy and efficiency.
- Supervised team of 32 staff members.
Timeline
Dental Assistant
U.S. Army Active Duty
08.2024 - Current
Dental Assistant
U.S. Army Active Duty
02.2023 - 08.2024
High School Diploma -
James Madison High School