Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Madysson Simon

Plant City

Summary

Reliable student with knowledge of conflict resolution, customer communications, and order processing. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals. Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self-motivated, with excellent communication and interpersonal skills, as well as an understanding of medical terminology. Demonstrated ability to prioritize tasks and meet deadlines. Proven success in establishing relationships with patients and staff while ensuring a safe and comfortable environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Babysitter

Self-employeed
07.2024 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Administered medications by following strict instructions from parents.
  • Bathed, dressed, and helped with teeth brushing as part of day routine.
  • Reviewed and followed parent directions for children's care.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.

Summer Camp Counselor

Hardy Adventures: Family Business
06.2025 - 08.2025
  • Organized and guided group activities by leading, coaching, and participating with campers.
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Assisted with meal preparations and clean-ups to maintain clean and organized camp environment and keep campers well-fed.
  • Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
  • Administered first aid quickly to provide health and safety to campers.
  • Encouraged and promoted inclusion and diversity to foster positive and respectful camp environment and teach campers to appreciate and value differences.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.
  • Kept athletic and games equipment and facilities organized and maintained.

Pharmacy Customer Service Associate

Walgreens
10.2023 - 10.2024
  • Utilized excellent customer service skills to build rapport with patients, answer questions and provide advice on products and services.
  • Efficiently handled customer inquiries in a professional manner while resolving any issues that arose promptly.
  • Received positive feedback from customers for providing prompt attention and helpful advice on medications.
  • Demonstrated ability to accurately fill prescriptions and ensure patient safety by adhering to strict regulations.
  • Stocked shelves, rotated stock, and checked for expired medications.
  • Collaborated effectively with team members to ensure efficient workflow within the pharmacy setting.
  • Prepared prescription labels by typing or operating computer and printers.
  • Performed detailed data entry into electronic medical records systems regarding patient prescription information.
  • Referred patients to other health professionals or agencies when appropriate.
  • Ensured that all health information was kept secure in accordance with HIPAA standards.
  • Entered new patient profiles and prescriptions into medication input software system.
  • Focused on learning new skills and staying updated with industry changes.
  • Participated in ongoing training to enhance own job skills and knowledge.
  • Implemented and maintained procedures for mixing, packaging and labeling pharmaceuticals, according to policy and legal requirements, for quality, security, and proper disposal.
  • Proficiently operated cash register, answered phones, completed paperwork and maintained accurate records.
  • Answered inquiries regarding prescription refills, insurance claims, and product inventory.
  • Worked with coworkers to complete tasks.

Customer Service Associate Cashier

Walgreens
03.2023 - 10.2024
  • Supervised others and provided on-the-job training.
  • Adhered to safety protocols when handling hazardous materials or operating equipment.
  • Recommended, selected and helped locate merchandise based on customer needs and desires.
  • Resolved product or service problems by clarifying customer's complaints and determining cause of problem.
  • Performed store opening and closing duties as required.
  • Processed cash, check, and credit cards for customer purchases.
  • Applied suggestive selling techniques to increase sales.
  • Followed corporate policies and procedures regarding store operations at all times.
  • Trained new cashiers in the use of cash registers and processing payments.
  • Ensured that all merchandise was properly priced prior to display on shelves or racks.
  • Maintained cleanliness of work area including floors, counters, shelves, walls.
  • Informed customers of special promotions, loyalty programs, and discounts.
  • Developed positive relationships with customers to ensure repeat business.
  • Greeted customers, answered questions, and responded to complaints in a professional manner.
  • Handled money accurately including counting back change correctly to customers.
  • Tracked inventory levels for restocking needs and communicated low stock levels accordingly.
  • Assisted customers with product selection, inquiries, and order customization requests.
  • Processed payments using credit card machines, POS terminals, and other payment processing systems.
  • Offered assistance to customers in locating desired items.
  • Organized merchandise displays according to planograms while following company guidelines.
  • Assisted in stocking shelves and keeping the store organized during non-peak hours.
  • Processed payments, returns, and exchanges.
  • Verified that customers are of legal age to purchase restricted items.
  • Met deadlines while maintaining high-quality deliverables.
  • Worked with coworkers to complete tasks.

Restaurant Team Member

Moes
04.2022 - 09.2022
  • Trained new team members on proper use of kitchen equipment and food preparation techniques.
  • Restocked supplies such as napkins, condiments, utensils when needed.
  • Arranged tables and decorations according to client specifications.
  • Followed established recipes for various menu items ensuring consistent taste and presentation.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Monitored food and beverage levels to satisfy customer needs.
  • Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
  • Used manual or electric appliances to clean, peel and trim foods.
  • Developed strong communication and interpersonal skills while interacting with customers and co-workers.
  • Prepared and served food and beverages to customers.
  • Performed cashiering duties accurately including taking orders, handling payments, making change.
  • Designed, planned and catered full buffets for in-house events.
  • Inspected food products for freshness and quality prior to serving customers.
  • Adhered to all health codes and sanitation regulations while preparing food items for customers.
  • Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations.
  • Used good communication skills to reduce guest dissatisfaction.
  • Collected and returned dirty dishes to kitchen for washing.
  • Cleaned and sanitized work areas, equipment, and dishes.
  • Transported food orders from kitchen to proper tables.
  • Followed established recipes to prepare menu items.
  • Assisted with training of new staff members.
  • Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.

Education

Associate in Science (A.S.) - Nursing Candidate

Hillsborough Community College
Plant City, FL
05.2026

Skills

  • Customer Service
  • Team Collaboration
  • Product Knowledge
  • Clerical Support
  • Active Listening
  • Problem-solving abilities
  • HIPAA Compliance
  • Privacy and confidentiality
  • Infection Control
  • Organization
  • Specimen handling
  • Supply Restocking
  • Problem Resolution
  • Customer Complaint Resolution
  • POS System Operation
  • Account updating
  • Teamwork and Collaboration
  • Task Prioritization
  • Labeling Accuracy
  • Professionalism
  • Certified in CPR/AED
  • Inventory Restocking
  • Medical terminology knowledge
  • Routine management
  • Licensed driver
  • Time management
  • Multitasking and organization
  • Infant and toddler care
  • Activity planning
  • Exercise and outdoor activities

Certification

Registered Pharmacy Technician

Timeline

Summer Camp Counselor

Hardy Adventures: Family Business
06.2025 - 08.2025

Babysitter

Self-employeed
07.2024 - Current

Pharmacy Customer Service Associate

Walgreens
10.2023 - 10.2024

Customer Service Associate Cashier

Walgreens
03.2023 - 10.2024

Restaurant Team Member

Moes
04.2022 - 09.2022

Associate in Science (A.S.) - Nursing Candidate

Hillsborough Community College

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