Mae Benner
Alna,ME
Summary
Proactive and adaptable professional with a proven track record at Papa Johns, and Red Eats, excelling in customer service and problem-solving. Demonstrates exceptional teamwork and collaboration, enhancing team success and customer satisfaction. Skilled in food handling and safety, consistently achieving goals with a positive and innovative approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Papa Johns
05.2024 - 12.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Sales Associate
Hanaford Supermarket
11.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Buser/host/server
Red Eats
04.2021 - 08.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Buser
The Cracked Egg
01.2021 - 05.2021
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
Education
High School Diploma -
Lincoln Academy
Newcastle, ME06.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Workplace safety
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
- Goal setting and achievement
- Product knowledge
- Relationship building
- Order preparation
- Team building
- Facility cleaning
- Area and facility cleaning
- Sales and marketing
- Task prioritization
- Conflict resolution
- Willingness to learn
- Adaptability and flexibility
- Verbal and written communication
- Safety
- Gets along with anyone
- Can uphold position if left alone
- Food prep
- Food handling
- Customer service
- Over achieving
- Hard working
- Serious when need to be
- Kind
Certification
I did Vocational school for 2 years and won two achievements. I am a hard working Graphic designer and won "Student of the Semester" in 2021. then in 2023 before we graduated I got the honor of winning "Student of the year" for my outstanding effort and ability to work hard and achieve my goals in class.
- OSHA Certified
Timeline
Team Member
Papa Johns
05.2024 - 12.2024
Sales Associate
Hanaford Supermarket
11.2023 - 03.2024
Buser/host/server
Red Eats
04.2021 - 08.2023
Buser
The Cracked Egg
01.2021 - 05.2021
I did Vocational school for 2 years and won two achievements. I am a hard working Graphic designer and won "Student of the Semester" in 2021. then in 2023 before we graduated I got the honor of winning "Student of the year" for my outstanding effort and ability to work hard and achieve my goals in class.
- OSHA Certified
High School Diploma -
Lincoln Academy
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