Hi, I’m
Mae Borkowski
Customer Service
Cypress,Texas
Summary
Dedicated and reliable professional with valid Texas license and clean driving record. I have constructed had the responsibility of display items and products for optimal merchandising. Successful meeting timelines and deadlines. Reliable with background providing stellar service. Successfully met needs of customers. Hardworking with positive attitude when answering questions and serving customers. Familiar with restocking shelves and special displays to highlight featured products and drive brand awareness. Accurate and detail-oriented in reporting and documentation of inventory and sales. Experience building customer base, and attracting potential customers. I have 24 years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales. Reliable employee seeking a position, offering excellent communication and good judgment. Skilled in working under pressure and adapting to new situations and challenges to meet goals.
Overview
42
years of professional experience
Work History
Self-employeed
Premier Independent Jewler
12.2015 - 11.2019
Job overview
- Purchased items to build inventory for resale
- Answered questions and assisted customers with item selection.
- Set up displays and signage to attract customers and boost sales at local vendor events.
- Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
- Processed transactions by calculating purchase totals and collecting payments.
St.Tammany School Board (Abney Elementary)
Director of Extended Education Program
08.2007 - 01.2014
Job overview
- Delivered instruction, supervision and consultation to individuals in supervisory education program.
- Kept age and stage training and supporting documentation up to date and equipped new volunteers.
- Identified and recruited potential volunteer workers.
- Prepared, coordinated and distributed information about yearly schedule of activities.
- Hired, mentored and supervised instructors and volunteer staff to carry out program goals.
- Trained and supervised instruct staff.
- Kept program children safe and secure at all times with proactive monitoring strategies.
- Analyzed revenue and program cost data to determine budget priorities.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; opening at 5:45 a.m.., and closing and locking the school at 6p.m. or when the last student was picked up.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
St. Tammany Parish School Board
Substitute Teacher
08.2000 - 01.2014
Job overview
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Took notes and prepared reports on school day activities to provide to primary teacher.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Followed rules and goals to maintain order in classroom.
- Administered tests and quizzes and left by primary teacher.
- Worked with principal's office on disciplinary and safety issues.
St. Tammany Parish School Board
Substitute Front Office Assistant
08.2000 - 01.2014
Job overview
- Directed phone inquiries, answered callers questions.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport.
- Responded to inquiries from callers seeking information
- Took more than 20 incoming calls per day, provided information and routed callers to correct personnel.
- Delivered clerical support by handling range of routine and special requirements such as administer students medication.
- Maintained optimal office security by monitoring visitors and following precise procedures.
- Completed visitor check-in processes by verifying identification and suppling campus pass.
Flowerama
Manager/Lead Floral Designer
10.1989 - 02.1994
Job overview
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Developed and maintained relationships with customers and suppliers through account development.
- Established and updated work schedules to account for changing staff levels, bank deposits, and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Approved regular payroll submissions for employees.
- Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Conducted monthly inventories., bank deposits
Education
Toms River High School EastToms River, NJ
High School Diploma
06.1981
Skills
- Sales Campaigns
- Customer Accounts Management
- Loading and Unloading Procedures
- Solid Independent Worker
Timeline
Premier Independent Jewler
Self-employeed
12.2015 - 11.2019
Director of Extended Education Program
St.Tammany School Board (Abney Elementary)
08.2007 - 01.2014
Substitute Teacher
St. Tammany Parish School Board
08.2000 - 01.2014
Substitute Front Office Assistant
St. Tammany Parish School Board
08.2000 - 01.2014
Manager/Lead Floral Designer
Flowerama
10.1989 - 02.1994
Toms River High School East
High School Diploma
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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