Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Product Demonstrator
CDS
10.2023 - Current
Increased product awareness by conducting engaging and informative demonstrations to potential customers.
Boosted sales by effectively showcasing product features and benefits during live presentations.
Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
Developed tailored demonstration strategies for various settings, resulting in increased audience engagement.
Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
Handled customer inquiries promptly and accurately, fostering trust in the brand and its offerings.
Set up eye-catching display booths at trade shows and other events, attracting potential customers from afar.
Barista
Starbucks
11.2021 - 08.2023
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Operated espresso machines and commercial coffee brewers to create beverages.