Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maecee Kirtley

Weatherford,OK

Summary

Dynamic and dedicated waitress with a proven track record at Denny's Restaurant, excelling in high-volume dining environments. Skilled in point of sale systems and customer service, I foster positive guest relations while efficiently managing orders and ensuring satisfaction. My attention to detail and team collaboration enhance the dining experience, driving repeat business. I believe I am hardworking and dependable, with proven ability to provide excellent care and/or service, meet deadlines, work efficiently in fast pace environments. Seeking to bring dedication and a positive attitude to a new opportunity.

Overview

1
1
year of professional experience

Work History

Waitress

Dennys Restraunt
Sayre, OK
09.2023 - 01.2025
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Communicated daily specials to customers.
  • Enforced safety guidelines for employees and patrons of the restaurant.
  • Replenished beverages when necessary.
  • Organized take-out orders efficiently according to customer requests.
  • Participated in team meetings to discuss new menu items or changes in policy.
  • Assisted in seating guests at tables or booths.
  • Greeted customers and provided menus.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Answered questions about menu items, ingredients, and pricing.
  • Prepared checks accurately and processed payments promptly.
  • Processed payments accurately using cash registers or POS systems.
  • Developed positive relationships with regular customers through friendly conversation.
  • Provided accurate change for cash transactions using a cash register system.
  • Bussed tables as needed during peak hours.
  • Took orders for food and drinks and delivered them to guests.
  • Performed basic math calculations when computing bills for customers' meals.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Presented food and beverages to guests at tables.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Education

Dental Hygiene

East Central University
Ada, OK

Skills

  • Point of sale systems
  • Item promotion
  • Tableside service
  • High volume dining
  • Plate carrying techniques
  • Attention to detail
  • Time management
  • Team collaboration
  • Customer service
  • Regulatory compliance
  • Bill computation
  • Memory retention
  • Service prioritization
  • Conflict resolution
  • Tip calculation
  • Daily specials memorization
  • Food production
  • Hospitality and accommodation
  • Guest relations
  • Sales techniques
  • Reliability and punctuality
  • Verbal and written communication
  • Front-of-house display creation
  • Point of sale operation
  • Cash handling
  • Menu memorization
  • Decision-making

Timeline

Waitress

Dennys Restraunt
09.2023 - 01.2025

Dental Hygiene

East Central University
Maecee Kirtley