Maecie Withers
Albertville,AL
Summary
Dynamic and dedicated professional with a strong background in hospitality and customer service, honed at Waffle House. Proven ability to enhance guest relations and optimize inventory control. Skilled in multitasking and maintaining high cleanliness standards, contributing to improved customer satisfaction and operational efficiency. Committed to teamwork and health and safety compliance.
Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.
Overview
3
3
years of professional experience
Work History
Kitchen Staff Member
Newks Eatery Cafe
05.2023 - 09.2024
- Prepared and assembled food items according to menu specifications and safety guidelines.
- Maintained cleanliness and organization of kitchen workstations to ensure efficient workflow.
- Assisted in inventory management by tracking ingredient usage and reporting shortages to management.
- Collaborated with team members to optimize food preparation processes during peak service hours.
- Trained new staff on kitchen procedures, equipment operation, and sanitation standards.
- Implemented improvements in food presentation techniques, enhancing customer satisfaction with meals served.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Collaborated with team members to ensure seamless coordination during peak service hours.
- Learned other teammates' work tasks to train as backup.
- Provided excellent customer service by promptly addressing any concerns or questions regarding menu items or dietary restrictions.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Managed time to juggle multiple tasks simultaneously with ease.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Transported food items from storage areas to kitchen for prepping.
- Labeled and stored all food items correctly and checked expiration dates routinely.
Finishing Operator
Mack Molding
09.2024 - 03.2025
- Operated finishing machines to ensure quality production standards were met
- Inspected finished products for defects and ensured compliance with specifications
- Collaborated with team members to optimize workflow and increase efficiency
- Maintained equipment by performing routine maintenance and troubleshooting issues
- Documented production data accurately to support inventory management processes
- Implemented improvements in finishing processes, enhancing overall product quality
- Adhered to safety regulations and practices, promoting a safe working environment
- Collaborated with team members to meet production deadlines.
- Streamlined workflow by maintaining and adjusting equipment for optimal performance.
Server
Waffle House
11.2024 - 02.2025
- Provided prompt and friendly service to enhance customer dining experiences.
- Accurately took and processed orders by calling out to the kitchen staff.
- Maintained cleanliness and organization of tables and dining area.
- Assisted kitchen staff in delivering timely food service during peak hours.
- Adapted to diverse customer needs while ensuring satisfaction and retention.
- Managed cash transactions accurately, ensuring accountability at end of shifts.
- Collaborated with team members to create a positive work environment.
- Demonstrated flexibility by adjusting to varying shifts and responsibilities as needed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Housekeeper
The Charmed Nest
02.2025 - 06.2025
- Implemented safety protocols in handling cleaning chemicals to promote workplace safety.
- Adapted quickly to changing priorities, maintaining flexibility in dynamic hotel environment.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Operated electronic backpack vacuums and floor sweepers.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
Housekeeper
Wyndham Garden Hotel
06.2025 - 11.2025
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort.
- Utilized cleaning tools and equipment effectively for efficient task completion.
- Organized and restocked housekeeping supplies to optimize workflow and service delivery.
- Assisted in laundry operations, ensuring timely processing of linens and guest garments.
- Reported maintenance issues promptly to enhance guest satisfaction and facility upkeep.
- Collaborated with team members to uphold hotel quality standards during peak times.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Education
GED -
Oak-leaf Highschool
Orange Park, FL01-2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming and sweeping
- Health and safety compliance
- Bed making proficiency
- Kitchen cleaning
- Residential cleaning
- Hospitality background
- Customer service-focused
- Guest relations
- Inventory control
- Tile and grout care
- Linen replacement
- Hardworking
- Multitasking and prioritizing
- Team support and collaboration
Timeline
Housekeeper
Wyndham Garden Hotel
06.2025 - 11.2025
Housekeeper
The Charmed Nest
02.2025 - 06.2025
Server
Waffle House
11.2024 - 02.2025
Finishing Operator
Mack Molding
09.2024 - 03.2025
Kitchen Staff Member
Newks Eatery Cafe
05.2023 - 09.2024
GED -
Oak-leaf Highschool