Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maecy Carter

Lake Havasu City,AZ

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

23
23
years of professional experience

Work History

Front Office Assistant

KSH Fuel Products
04.2018 - 03.2025
  • Verbal and written communications with all customers from first point of contact to completion of sale and any further questions.
  • Build multiple versions of Adobe Sign forms based on customer specific project.
  • Process customer orders from entry to completion using Quickbooks.
  • Manage incoming purchase orders from multiple companies.
  • Coordinate all shipping (freight and ground).
  • Create custom templates to aid customers in providing drawings for builds.
  • Maintain websites - updating photos, in depth forms, designing and posting any notices to customers.
    • Set up and maintain ecommerce.
    • IT for the company.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
  • Reviewed and updated customer information in database for accuracy.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help with special projects of varying degrees of complexity.

Copy and Print Center Associate

Staples
06.2017 - 04.2019
  • Assist customers in print and copy needs from helping them design with nothing to finishing fully made designs.
  • Great attention to detail to ensure a top-quality finished product.
  • Skills with many large printing machines, lamination, poster board sealing, book binding.

MultiCare Technician

Havasu Regional Medical Center
01.2017 - 03.2017
  • Medical floor Certified Nursing Assistant.

Monitor Technician

McKenzie Willamette Medical Center
08.2016 - 01.2017
  • Observing and interpreting patients' heart monitors and checking for abnormalities, including irregular heartbeats, arrhythmias, and cardiac arrest.

Monitor Technician and Ward Clerk

PeaceHealth Riverbend
08.2008 - 12.2016
  • Observing central telemetry monitors to assess and document patient cardiac rhythms in the intensive care unit.
  • Identifying and promptly reporting any changes or abnormalities in cardiac rhythm, including potentially life-threatening arrhythmias, to the healthcare team.
  • Accurately recording telemetry strips at established intervals and as changes or events are noted, ensuring timely distribution to the units per policy.
  • Performing general clerical duties, maintaining patient/unit records, preparing and maintaining patient charts, verifying current telemetry orders, entering new doctor orders and serving as a communication point for clinical staff.
  • Setting up, maintaining, and troubleshooting cardiac monitoring equipment to ensure it is functional and accurately configured. This may include cleaning and maintaining equipment and ensuring batteries are charged and installed properly
  • Maintaining effective communication with nurses, physicians, and other healthcare team members to ensure seamless care coordination and promptly communicate rhythm changes or patient safety concerns.
  • Direct Patient Care

Consultant

Medical Training Facility
08.2016 - 11.2016
  • Training my replacement and assisting in a smooth transition for my departure from the company.

Office Manager

Medical Training Facility
04.2009 - 11.2016
  • Organized to prepare for large growth and instated a billing system using Quickbooks.
  • Redesigned website, implemented marketing strategies, and redesigned student registrations in both physical form and through the website.
  • Processed all aspects of student registrations, reported course completions to the correct entities, and provided student with their accreditation certificates.
  • Maintained website.
    • Brought in new contacts and instructors.
    • Instated employee contracts for independent instructors.
  • Prepared and presented bids for contracts with healthcare facilities.
  • Assisted in hiring new employees.
  • Trained all new employees and handled disciplinary action.
  • Scheduling for staff and independent instructors.
  • Provided temporary management oversight of the sister company until the director was appointed.
  • Assistant training center coordinator for American Heart Association. Tasks include: CPR Instructor ; Managing instructor files ; writing policies, bids and contracts; Ensuring that all of our instructors were in AHA and Company compliance by attending training center conferences; Working very closely with our national account manager to ensure the company and instructors are compliance at all times.
  • Administration for OSBN NA and CNA II program.
    Tasks include: Creating organization system to maintain records and enrollments per OSBN
    requirements; Marketing; Building the curriculum, disclosure statement, policies and procedures for the new NA program; Preparing for our biannual site check with OSBN; Attending all course director meetings to ensure we were always in compliance.

CNA

Woodland Care Center
08.2007 - 08.2008

Caregiver

Private In-Home Care
09.2006 - 04.2007

Office Assistant Intern

Phoenix Industrial
06.2006 - 09.2006

Caregiver

Apline Court Memory Care
11.2004 - 06.2005

Youth Mentor Program

PeaceHealth Sacred Heart
08.2002 - 09.2004

Education

High School Diploma -

Henry D Sheldon High School
Eugene
09.2004

Skills

  • Proficient in Microsoft Office
  • Proficient in managing multiple tasks
  • Flexible problem-solving
  • Analytical problem solving
  • Dedicated work ethic
  • Strategic task organization
  • Innovative thinking
  • Creative design solutions
  • Basic marketing techniques
  • Scheduling and calendar management
  • File organization
  • Word processing
  • Conflict management
  • Medical terminology

Timeline

Front Office Assistant

KSH Fuel Products
04.2018 - 03.2025

Copy and Print Center Associate

Staples
06.2017 - 04.2019

MultiCare Technician

Havasu Regional Medical Center
01.2017 - 03.2017

Monitor Technician

McKenzie Willamette Medical Center
08.2016 - 01.2017

Consultant

Medical Training Facility
08.2016 - 11.2016

Office Manager

Medical Training Facility
04.2009 - 11.2016

Monitor Technician and Ward Clerk

PeaceHealth Riverbend
08.2008 - 12.2016

CNA

Woodland Care Center
08.2007 - 08.2008

Caregiver

Private In-Home Care
09.2006 - 04.2007

Office Assistant Intern

Phoenix Industrial
06.2006 - 09.2006

Caregiver

Apline Court Memory Care
11.2004 - 06.2005

Youth Mentor Program

PeaceHealth Sacred Heart
08.2002 - 09.2004

High School Diploma -

Henry D Sheldon High School

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