Maegan Bierlein
Portage,MI
Summary
Helpful Patient Transporter and future Radiologic Technologist with hands-on experience escorting patients throughout the hospital. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Transporter
Touchpoint
10.2020 - Current
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Collaborated with nursing staff to prioritize urgent patient transports and streamline hospital workflow.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
Patient Care Partner
Birch Meadows
08.2019 - 10.2021
- Enhanced patient satisfaction by providing compassionate and attentive care to individuals in various medical settings.
- Assisted patients with activities of daily living, promoting independence and improving quality of life.
- Monitored vital signs, recorded accurate patient data, and reported changes in condition to the appropriate healthcare professionals for prompt intervention.
- Performed routine nursing procedures to 15 patients such as wound dressing changes, catheter care, and blood glucose monitoring under the supervision of a registered nurse or physician.
- Ensured proper medication storage and distribution procedures were followed to maintain patient safety and prevent drug errors.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Patient Care Partner/Medicine Technician
Bowman Place
01.2017 - 08.2019
- Monitored vital signs, recorded accurate patient data, and reported changes in condition to the appropriate healthcare professionals for prompt intervention.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Supported needs of 21+ residents under long-term care.
- Reduced medication errors by diligently reviewing prescriptions for accuracy and potential drug interactions.
- Safeguarded patient privacy by adhering to HIPAA regulations when handling sensitive medical information.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
Receptionist/Scheduling Coordinator
Nouveau Salon
01.2016 - 01.2017
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Education
No Degree - Health Sciences
Lake Michigan College
Benton Harbor, MI05.2026
Skills
- Patient Safety
- Medical Terminology Knowledge
- Mobility Assistance
- Attention to Detail
- Strong Communication
- Organized
- Reliable
- patient privacy (HIPPA)
- Healthcare System Understanding
- Basic Life Support Certification
- Empathy and Compassion
Accomplishments
I accomplished getting into the Lake Michigan College Radiologic Technologist program and will be graduating in year 2026!
I am a proud member of the Lake michigan college National Society of Leadership and Success
I was entered for the go above and beyond award for all of Touchpoint at my current job and won it for that month.
I started my own pet sitting business that has the potential to partner up with pet friendly downtown kalamazoo businesses to sell my treats!
Certification
- First Aid/CPR Certified
Owning my own pet sitting business
I started a side hustle to afford college and reached out to potential clients using flyers and business cards. It then became a huge thing. Before I knew it, I was booked up for months in advance! I pet sit around the Portage and Kalamazoo areas as well as within a 10-15 mile radius.
Timeline
Patient Transporter
Touchpoint
10.2020 - Current
Patient Care Partner
Birch Meadows
08.2019 - 10.2021
Patient Care Partner/Medicine Technician
Bowman Place
01.2017 - 08.2019
Receptionist/Scheduling Coordinator
Nouveau Salon
01.2016 - 01.2017
No Degree - Health Sciences
Lake Michigan College