Driven manager with 3 years of supervisory experience. Works closely with teams to analyze and improve various operational and marketing strategies. Proven ability to coordinate complex projects, streamline processes, and communicate effectively.
Overview
3
3
years of professional experience
Work History
Area Leasing and Marketing Manager
American Campus Communities
09.2023 - Current
Conduct regular market analyses to 7 properties to remain informed about current trends adjusting marketing strategies accordingly with respective teams for optimal performance outcomes.
Coordinate events, showcasing properties to potential renters and contributing to increased lease signings.
Analyze operational information for impact on ROI, identify trends and recommend appropriate adjustments.
Manage and spearhead activations in $339,488 sports marketing contract with Texas Tech University.
General Manager
American Campus Communities
04.2022 - 08.2023
Managed team of 12 in areas including Financials (expense control & revenue generation), Leasing & Marketing, Facilities, Customer Engagement, and Training.
Negotiated and Oversaw capital expenditure projects totaling over $450,000.
Implemented strong analytical and problem-solving skills to develop effective solutions for challenging situations from customer service to return on investments.
Assistant General Manager
American Campus Communities
09.2021 - 03.2022
Developed new initiatives and marketing efforts that assisted in leasing property 70% ahead of prior year.
Coordinated all marketing and office administration communication.
Ensured social media was captured, scheduled, and published per social media community guidelines.
Increased customer satisfaction by addressing and resolving concerns in timely manner.
Leasing Manager
American Campus Communities
05.2021 - 08.2021
Created, coordinated, and engaged in marketing campaigns.
Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
Developed strong communication and organizational skills through working on group projects.
Education
Bachelor of Business Administration - Business Management
Texas Tech University
Lubbock, TX
Skills
Salesforce
Tableau
Contracts365
Budgeting
Logistical Planning
Customer Relations
Timeline
Area Leasing and Marketing Manager
American Campus Communities
09.2023 - Current
General Manager
American Campus Communities
04.2022 - 08.2023
Assistant General Manager
American Campus Communities
09.2021 - 03.2022
Leasing Manager
American Campus Communities
05.2021 - 08.2021
Bachelor of Business Administration - Business Management