Maegan Moxcey
Laurel Hill
Summary
During my time as a Store Fulfillment Team Lead at Walmart, I have gained experience in streamlining our daily processes to be more efficient and mentoring associates to achieve performance goals. I have gained great experience with conflict resolution, serving customers with the best customer service, working under pressure to meet deadlines with ever changing variables. Committed to delivering an excellent customer experience while ensuring compliance with safety and company standards.
Overview
13
13
years of professional experience
Work History
Store Fulfilment Team Lead
Walmart
08.2012 - Current
- Led team in achieving operational excellence through effective workflow management.
- Mentored staff to enhance performance and ensure adherence to company policies.
- Streamlined daily processes, reducing discrepancies and improving accuracy.
- Coordinated training sessions for new employees on safety protocols and operational procedures.
- Reviewed metrics daily and made correction of errors accordingly.
- Hired new employees.
- Following through with constant demanding deadlines with ever changing variables.
- Responding to customer feedback in a timely manner.
- Solving spontaneous problems under stress
Education
GED -
Northwest Florida State College
Niceville, FL10-2013
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Performance monitoring
- Performance improvement
- Quality control
- Workplace safety
- Schedule management
- Process improvement
- Complaint resolution
- Operations management
- Production monitoring
- Employee evaluation
- Diversity and inclusion
- Product management
- Regulatory compliance
- Key performance indicators
- Trend tracking
- Influencing skills
- Relationship building
- Equipment maintenance
- Talent acquisition
- Resource allocation
- Corporate social responsibility
- Human resources management
- Invoice verification
- Client communication
- Deadline management
- Employee training
- Task delegation
- Strategic planning
- Workflow management
- Project management
- Risk management
- Change management
- Loss prevention
- Employee engagement
- Work assignment delegation
- Problem-solving
- Teamwork and collaboration
- Team supervision
Timeline
Store Fulfilment Team Lead
Walmart
08.2012 - Current
GED -
Northwest Florida State College