Summary
Overview
Work History
Education
Skills
Timeline
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Maegan Troutman

California

Summary

Motivated student with a strong foundation in classroom knowledge, seeking to leverage skills in practical settings. Demonstrates effective communication and collaboration abilities, contributing fresh perspectives to team dynamics. Committed to continuous learning and delivering high-quality results in any environment.

Overview

8
8
years of professional experience

Work History

Bartender

Helltown Taproom
Butler
06.2023 - Current
  • Provided friendly and efficient customer service in a fast-paced taproom environment, ensuring a welcoming atmosphere for all guests.
  • Operated POS systems to process cash, credit, and mobile payments accurately and efficiently.
  • Handled daily cash drawer balancing and end-of-shift reconciliation.
  • Tapped and rotated kegs, regularly lifting and maneuvering 20+ lbs. Kegs in compliance with safety procedures.
  • Maintained cleanliness and organization of the bar area, including glassware, taps, and seating areas.

Clinic Graduate Assistant

PennWest University
California
08.2024 - 08.2025
  • Assisted faculty in creating clinic materials and grading assignments.
  • Scheduled client appointments and served as the primary contact.
  • Managed daily clinic operations and maintained accurate records.
  • Supported therapy, prep, and clinic events.
  • Ensured compliance with HIPAA.
  • Collaborated with professors to enhance student learning in the clinic setting.

Peer Mentor Coordinator

PennWest University
California
01.2022 - 05.2024
  • Oversaw and supported mentor/protégé pairings, ensuring effective matches and positive relationship development.
  • Acted as a liaison between participants and program staff to support open communication and resolve conflicts.
  • Assisted main office staff with the recruitment, onboarding, and training of new mentors and protégés.
  • Organized and facilitated workshops, check-ins, and events to strengthen peer support networks.
  • Provided ongoing support and resources to mentors to enhance leadership and communication skills.

Front Desk Associate

Planet Fitness
Rostraver
09.2022 - 05.2023
  • Greeted members and guests, providing a friendly and welcoming environment.
  • Informed customers of ongoing promotions, membership plans, and upgrade options to support sales goals.
  • Handled daily cash management, including drawer counts, and transaction accuracy.
  • Maintained the cleanliness and hygiene of gym equipment, the lobby, tanning rooms, restrooms, and other high-traffic areas.

Front Desk Associate

Planet Fitness
Natrona Heights
10.2020 - 08.2022
  • Greeted members and guests, providing a friendly and welcoming environment.
  • Informed customers of ongoing promotions, membership plans, and upgrade options to support sales goals.
  • Handled daily cash management, including drawer counts, and transaction accuracy.
  • Maintained the cleanliness and hygiene of gym equipment, the lobby, tanning rooms, restrooms, and other high-traffic areas.

Usher/Concession

AMC South Pike Cinemas
Sarver
01.2019 - 10.2020
  • Greeted guests and provided excellent customer service in a high-volume theater environment.
  • Sold tickets and concession items, promoting special deals, and membership plans to maximize sales.
  • Operated POS systems and managed cash drawers, ensuring accurate cash handling and reconciliation.
  • Performed routine cleaning and restocking of lobby areas, restrooms, and concession stands.
  • Ensured all customer areas and staff workspaces remained clean, organized, and fully stocked at all times.

Cold Kitchen/Cashier

Dairy Queen
Sarver
07.2017 - 01.2019
  • Greeted customers and provided fast, friendly service at both the front counter and drive-thru window.
  • Prepared menu items in the cold kitchen, following food safety and quality standards.
  • Maintained cleanliness in the kitchen, lobby, and restroom areas to ensure a safe and sanitary environment.
  • Regularly stocked inventory and supplies to support efficient daily operations.
  • Operated the POS system to process cash and card transactions accurately and efficiently.

Education

Master of Science - Speech Language Pathology

Pennsylvania Western University
California, PA
05-2026

Bachelor of Science - Speech Language Pathology

Pennsylvania Western University
California, PA
05.2024

High School Diploma -

Freeport Area High School
Freeport, PA
06.2020

Skills

  • Customer service excellence
  • Timeliness and reliability
  • Cash handling and register operation
  • Cleaning proficiency
  • Computer literacy
  • Client record management
  • HIPAA compliance
  • Effective communication
  • Team collaboration
  • Child development
  • Activity planning

Timeline

Clinic Graduate Assistant

PennWest University
08.2024 - 08.2025

Bartender

Helltown Taproom
06.2023 - Current

Front Desk Associate

Planet Fitness
09.2022 - 05.2023

Peer Mentor Coordinator

PennWest University
01.2022 - 05.2024

Front Desk Associate

Planet Fitness
10.2020 - 08.2022

Usher/Concession

AMC South Pike Cinemas
01.2019 - 10.2020

Cold Kitchen/Cashier

Dairy Queen
07.2017 - 01.2019

Master of Science - Speech Language Pathology

Pennsylvania Western University

Bachelor of Science - Speech Language Pathology

Pennsylvania Western University

High School Diploma -

Freeport Area High School

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