Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Maegan Wagner

Maegan Wagner

Pittsburgh,PA

Summary

Dynamic entrepreneur with a proven track record at Shots With Mae LLC, specializing in cocktail menu creation and event planning. Expert in inventory management and cost control, I excel in fostering client relations and community engagement, consistently delivering memorable experiences that drive customer satisfaction and loyalty.

Overview

13
13
years of professional experience

Work History

Shots With Mae LLC

Shots With Mae
Pittsburgh, PA
07.2023 - Current
  • Launched and operate "Shots With Mae," a mobile bartending service delivering custom bar experiences for a wide range of events, including weddings, birthdays, bachelorette parties, corporate functions, and more.
  • Designed unique cocktail menus tailored to each event, featuring original recipes, and signature house-made syrups.
  • Managed all business operations, including licensing, logistics, marketing, and client relations.
  • Provided high-quality service at off-site events, ensuring seamless execution, guest satisfaction, and memorable experiences.
  • Collaborated with other small businesses in the Pittsburgh area, enhancing community engagement, and supporting local enterprises.
  • Regularly organize and host entrepreneur events, fostering networking and collaboration among local business owners.
  • Coordinate and lead bar crawls in the Pittsburgh area, partnering with local bars and restaurants to create exciting, memorable experiences for guests.

General Manager

Whiskey B's Bar & Kitchen
Pittsburgh, PA
01.2024 - 04.2025
  • Directed daily operations of a busy bar and kitchen, ensuring seamless coordination between front and back of house teams.
  • Supervised, trained, and scheduled a staff of employees, fostering a collaborative and efficient work environment.
  • Developed and implemented inventory and cost-control systems, reducing waste, and improving profit margins.
  • Created and curated the cocktail menu, featuring original recipes and house-made specialty syrups, elevating the bar's brand and guest experience.
  • Maintained compliance with health and safety standards while delivering consistent, high-quality service.
  • Contributed to event planning, seasonal menu updates, and promotional strategies that boosted foot traffic and customer engagement.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Supervised employees through planning, assignments, and direction.
  • Formed and sustained strategic relationships with clients.

Bartender

Mitchell's Pub
Pittsburgh, PA
01.2023 - 03.2024
  • Provided drink suggestions to customers based on their preferences.
  • Processed payments accurately and efficiently with POS system.
  • Resolved customer complaints in a professional manner.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Collected and organized daily till totals and tips.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Greeted frequent visitors by name and explained new promotions.
  • Developed good working relationships with fellow employees through effective communication.

Bartender

Walter's BBQ
Pittsburgh, PA
04.2023 - 12.2023
  • Led a team of bartenders in a high-volume setting, ensuring smooth service and exceptional customer experiences.
  • Developed and implemented a unique cocktail menu, incorporating signature creations that increased drink sales and boosted bar revenue.
  • Drove high-profit margins by promoting specialty cocktails and upselling, resulting in an increase in beverage sales during my tenure.
  • Trained and mentored new bartenders, improving team efficiency, and maintaining high standards of service.
  • Collaborated with management to develop promotions and events that attracted new customers, and generated repeat business.
  • Processed payments accurately and efficiently with POS system.
  • Monitored bar inventory and promptly restocked low items before depletion.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • RAMP Certified

Assistant Manger

Yankee Candle
Pittsburgh, PA
01.2012 - 01.2018
  • Supervised daily operations of the retail store, ensuring the highest level of customer service, and operational efficiency.
  • Managed and trained a team of [#] staff members, providing guidance to ensure they met sales goals and customer satisfaction targets
  • Increased store sales through effective merchandising, product knowledge, and upselling techniques.
  • Maintained inventory control, handled stock replenishment, and managed product displays to maximize sales potential.
  • Assisted in planning and executing in-store events, promotions, and seasonal campaigns, contributing to an increase in foot traffic and sales.
  • Ensured compliance with company policies, health and safety standards, and upheld store cleanliness and organization.

Education

High School Diploma -

Carrick High School
Pittsburgh, PA
06-2010

Real Estate - Real Estate

Howard Hanna
Pittsburgh, PA

Skills

  • Cocktail menu creation
  • Event planning
  • Inventory management
  • Cost control
  • Customer service
  • Team leadership
  • Client relations
  • Community engagement
  • Team building

References

References available upon request.

Timeline

General Manager

Whiskey B's Bar & Kitchen
01.2024 - 04.2025

Shots With Mae LLC

Shots With Mae
07.2023 - Current

Bartender

Walter's BBQ
04.2023 - 12.2023

Bartender

Mitchell's Pub
01.2023 - 03.2024

Assistant Manger

Yankee Candle
01.2012 - 01.2018

High School Diploma -

Carrick High School

Real Estate - Real Estate

Howard Hanna

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