Motivated Office Administrator with several years of experience juggling multiple priorities to keep companies running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Spring Creek Feed Center
Magnolia, TX
08.2022 - 03.2024
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Monitored employee attendance records, timekeeping, and payroll information.
Ensured compliance with safety regulations and company policies.
Managed customer service inquiries and complaints in a timely manner.
Resolved conflicts between team members in an effective manner.
Maintained up-to-date knowledge of company products and services.
Organized training sessions for new hires to familiarize them with the workplace environment.
Collaborated with management on developing strategic plans for achieving business goals.
Established processes for monitoring customer satisfaction levels.
Created reports on sales trends, inventory levels, and financial data.
Office Manager
C&S Feed and Farm Supply
Montgomery, Tx.
12.2019 - 01.2022
Supervised staff members, organized schedules and delegated tasks.
Assisted with the preparation of budgets, forecasts and financial statements.
Maintained filing system for records, correspondence and other documents.
Ordered supplies and inventory to maintain adequate inventory levels.
Provided administrative support to management team including preparing reports and presentations.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
LEGAL ASSISTANT
Dupuis & Polozola
The Woodlands, TX
03.2016 - 11.2019
Welcomes guests and clients by greeting them in person or on the telephone; answering or directing inquires.
Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics; coordinating case preparation.
Conserves attorney's time by reading, researching, reviewing; drafting letters and documents; collecting and analyzing information.
Maintains attorney and title side of office calendar.
Represents attorney by communicating and obtaining information; following up on delegated assignments; knowing when to act and when to refer matters to attorney.
Maintains client confidence by keeping client/attorney information confidential.
Maintains office supplies by checking stocks.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
CLIENT SERVICE MANAGER
WHITE WING WEALTH MANAGEMENT, LLC
THE WOODLANDS, TEXAS
04.2015 - 04.2016
Help develop campaigns and maintain relationships to increase penetration of existing markets.
Provide outstanding service to reproduce top clients.
Gather data from clients for preparation of financial plan.
Enter and manipulate information into Contact Management System and Financial Planning software.
Maintain all calendar related items, schedule and confirm all meetings.
Implement client "touches" to create concierge experience resulting in consistent referrals.
Perform follow up and process new business; manage existing client relationships.
Use email and notes to track next step in planning process for client, set reminders as necessary.
BUYER 1/ PURCHASING ADMINISTRATOR
GDS, INTERNATIONAL, LLC
HOUSTON, TEXAS
09.2013 - 04.2015
Evaluate suppliers based on price, quality, and delivery speed.
Interview and setup vendor accounts.
Attended "New Builds" meetings for top drives.
Analyze price proposals and financial reports to determine reasonable prices.
Negotiate contracts on behalf of their organization.
Negotiate agreements with suppliers, such as when products will be delivered and update the purchase order with current information.
Meet with staff and vendors to discuss defective or unacceptable goods or services and determine corrective action.
Evaluate and monitor contracts to ensure vendors and supplies comply with the terms and conditions of the contract and to determine the need for changes.
Maintain and review records of items bought, costs, deliveries, and product performance.
Expedite for all open past orders.
Manage inventory and updating when needed, i.e.
update pricing at year end when metal prices went up, also updating lead times for each part that GDS utilizes.
Responsible for ordering all Shop Consumables.
Maintained Bolt bins for all 3 shops as well as a weekly keep stock order for safety wear.
Managed paperwork for orders shipping overseas (Certificates of Conformance).
Maintain all inside sales orders for Houston, Canada, Dubai, Mexico and Russia.
Verify that information in the computer system is up-to-date and accurate.
Identify and resolve system and account issues.
CASHIER/SALES/ASSISTANT MANAGER/ STORE MANAGER
CAVENDER'S BOOT CITY
HUNTSVILLE, TX
10.2007 - 09.2013
One of the youngest to receive my own store at the age of 24.
Responsible for a 1-Million-dollar store and monitored all aspects of the following:.
Monitored and administrated all incoming store orders.
Tracked and shipped product in and out of stores and into other stores or to Customers.
Responsible for keying in numbers for week, weekend, and monthly totals in an excel Spreadsheet.
Kept a daily track and ship log in UPS.
Responsible for hiring and schedules of employees.
Administrate the payroll using Kenexa.
Responsible for daily cash deposits and change orders.
Responsible for cash handling over $10,000.
Responsible for receiving inventory.
Keyed in description for every item received.
Initiated purchase orders to receive product to ensure all items were accounted for.
Commission based work- performance.
Assisted at the register.
Maintained organization and visualization throughout the store.