Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maegen Hayward-Price

Portland

Summary

Dynamic and resourceful professional with a proven track record at Nelson Global Products, enhancing customer service and operational efficiency. Skilled in data entry and file organization, I excel in fostering collaboration and improving processes, contributing to significant cost reductions and increased client satisfaction. A dedicated team player with strong problem-solving abilities.

Overview

15
15
years of professional experience

Work History

Production, Scheduling, Office Assistant

Nelson Global Products
10.2019 - 07.2025
  • Assisted in preparing reports and presentations, ensuring accuracy and timely delivery of information.
  • Led initiatives to improve customer service response times, contributing to overall client satisfaction improvements.
  • Oversaw inventory management for office supplies, reducing costs through strategic purchasing decisions.
  • Coordinated communication between departments, fostering collaboration and information sharing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.
  • Enhanced staff communication, creating comprehensive internal directory with contact information and areas of expertise.
  • Supported onboarding process for new hires, enhancing their integration into team with comprehensive orientation sessions.
  • Ensured operational continuity, providing critical administrative support during staff absences and peak workload periods.
  • Contributed to significant reduction in operational costs by negotiating better rates with office supply vendors.
  • Contributed to project success by assisting with research and data compilation, allowing for more informed strategy development.
  • Improved accuracy of meeting minutes, capturing detailed notes and distributing them promptly to relevant stakeholders.
  • Facilitated better customer service by promptly addressing inquiries and concerns via phone and email.
  • Enhanced office efficiency by organizing and maintaining filing systems both digitally and physically.
  • Input data into spreadsheets and databases.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Compiled and analyzed data to produce reports.
  • Edited documents to keep company materials free of grammar errors.

Office Support/Delivery Driver

Legacy Bending LLC
01.2016 - 10.2019
  • Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
  • Maintained accurate shipping records and logs for all deliveries.
  • Utilized GPS and routing software to optimize delivery routes.
  • Conducted vehicle inspections to ensure safety compliance before trips.

Housekeeping

Erika Ironwood-Hunt
03.2013 - 12.2016
  • Collaborated with housekeeping staff to ensure timely room turnovers and high-quality cleanliness standards.
  • Collaborated with housekeeping staff to efficiently address guest concerns regarding room cleanliness or maintenance.
  • Coordinated with housekeeping staff to uphold cleanliness standards throughout the property, enhancing overall guest satisfaction.
  • Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.

Caregiver Veteran

Michael Leonard
05.2010 - 06.2016
  • Provided compassionate support to clients, enhancing daily living activities and emotional well-being.
  • Assisted with medication management, ensuring adherence to prescribed schedules and health protocols.
  • Developed personalized care plans in collaboration with families to address specific needs and preferences.
  • Coordinated transportation for medical appointments, promoting timely access to healthcare services.
  • Supervised daily activities of clients, ensuring a safe and supportive environment while maintaining dignity.
  • Advocated for clients' needs within multidisciplinary teams, strengthening communication among caregivers and healthcare providers.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Education

No Degree - Nursing

Lane Community College
Florence, OR
06-2021

No Degree -

Pioneer Pacific College
Portland, OR
09-2010

GED -

Clarksville High School
Clarksville, AR
10-1996

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry
  • File organization
  • Verbal communication
  • Organizing and categorizing
  • Dedicated team player
  • Administrative support
  • Resourceful
  • Mail handling
  • File maintenance
  • Professional and mature
  • Strong problem solver

Languages

English

Timeline

Production, Scheduling, Office Assistant

Nelson Global Products
10.2019 - 07.2025

Office Support/Delivery Driver

Legacy Bending LLC
01.2016 - 10.2019

Housekeeping

Erika Ironwood-Hunt
03.2013 - 12.2016

Caregiver Veteran

Michael Leonard
05.2010 - 06.2016

No Degree - Nursing

Lane Community College

No Degree -

Pioneer Pacific College

GED -

Clarksville High School

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