Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Additional Information - Skills
References
Timeline
Generic

Maegen Krueger

Baker City,OR

Summary

Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Teacher

Harvest Christian Academy
Baker City, OR
08.2019 - Current
  • I am responsible for supervising, educating and supporting students to help them accomplish learning benchmarks.
  • My duties include planning lessons that target specific skills and concepts, managing classroom behavior to keep all students engaged in the lesson and providing individual support and feedback for my students

Barista/Manager

Harvest Church
Baker City, OR
04.2018 - Current
  • I manage the café at my local church, where I make specialty drinks and am responsible for scheduling volunteers, ordering product, taking inventory, cleaning and organizing the café, and taking care of the monies collected in the café.

Customer Service Representative

Miller's Lumber & Truss
Baker City, OR
04.2018 - 06.2019
  • Perform a variety of important duties for the hardware store.
  • I typically provided customer service, including directing customers to products, answering questions about goods, or assisting in purchase decisions.
  • I also would perform stocking, organizing, and cleaning duties.

Front Desk Associate

Fairfield Inn & Suites
Great Falls, MT
08.2017 - 03.2018
  • I was responsible for providing all of the hotel's guests with an accommodating experience by coordinating amenities and responding to customer needs.
  • My duties included greeting people as they enter the lobby, fielding calls from guests and helping visitors check into their rooms.
  • I also assisted in upkeep of laundry.

Teacher Assistant

Opportunities, Inc
Great Falls, MT
01.2015 - 05.2016
  • Reinforce lessons presented by teachers by reviewing material with students one-on-one or in small groups.
  • Enforce school and class rules to help teach students proper behavior.
  • Help teachers with recordkeeping, such as tracking attendance and calculating grades.

Barista

Schultes Coffee House
Great Falls, MT
08.2014 - 12.2014
  • Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
  • Also cleaned and maintained the frozen yogurt machines and toppings.

Shipping Clerk

Elk River Ticket Printing
Harlowton, MT
10.2012 - 03.2013
  • Responsible for monitoring the merchandise leaving a company's warehouse.

Housekeeper

Wheatland Memorial Hospital
Harlowton, MT
06.2011 - 06.2012
  • Responsible for sustaining a sterile environment in all areas of the hospital by cleaning rooms, making beds, replenishing linens and maintaining floors.

Perforator

Elk River Ticket Printing
Harlowton, MT
08.2010 - 05.2011
  • Adjusted machine settings to enhance task accuracy.
  • Checked product precision with calipers, micrometers, and gauges.
  • Set up and operated machine tools for producing precision parts.
  • Replaced worn tools and sharpened cutting instruments for optimal performance.

Park Attendant

Montana Fish, Wildlife & Parks
Great Falls, MT
05.2008 - 09.2009
  • Prepared monthly reports summarizing visitor use statistics and other data related to park operations.
  • Cleaned restrooms and replenished supplies as needed.
  • Maintained cleanliness of public areas by emptying trash cans and picking up litter.
  • Operated cash registers when selling tickets or merchandise at the entrance booth.
  • Communicated effectively with co-workers in order to coordinate daily tasks efficiently.
  • Enforced park rules and regulations; issued warnings or citations when necessary.
  • Greeted visitors and provided information about park activities.
  • Answered customer inquiries via phone or email regarding availability of facilities or services offered at the park.
  • Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
  • Managed bookings, reservations and payments for tours.
  • Developed guest relationships to achieve high level of satisfaction.

Customer Service Representative

Baskin Robbins Ice Cream
Great Falls, MT
09.2008 - 05.2009
  • Delivered exceptional customer service to enhance satisfaction and retention.
  • Ensured compliance with health regulations during food preparation and storage.
  • Responded promptly to customer inquiries and requests, fostering positive interactions.
  • Greeted customers and communicated menu details effectively.
  • Maintained cleanliness of dining areas, tables, and chairs after use.
  • Upheld hygiene standards across all food preparation surfaces, utensils, and equipment.
  • Trained new employees on food handling techniques and customer service protocols.

Daytime Manager

Coldstone Creamery
Billings, MT
08.2007 - 10.2007
  • Ensured store was properly stocked at all times by ordering items as needed.
  • Maintained cleanliness standards throughout the store, delegating tasks as necessary.
  • Ensured compliance with all applicable laws, regulations, policies and procedures.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.

Cashier

Big R
Great Falls, MT
05.2006 - 07.2007
  • Arranged merchandise displays to enhance sales and attract customer interest.
  • Maintained checkout area cleanliness, ensuring tidy countertops and organized registers.
  • Welcomed customers, addressing inquiries about products and services effectively.
  • Executed assigned tasks as directed by management, adapting to dynamic needs.
  • Adhered to security protocols while managing large cash transactions.
  • Assisted customers via phone with product details and order placements.
  • Conducted price checks for special orders upon customer request.
  • Delivered outstanding customer service, actively promoting loyalty programs.
  • Processed returns and exchanges in strict accordance with store policies.
  • Restocked shelves with merchandise as required.
  • Accepted payments, issued receipts, and provided accurate change.
  • Resolved customer complaints professionally following company guidelines.

Housekeeper

Seven Lazy P Guest Ranch
Chouteau, MT
07.2005 - 08.2005
  • Responded to requests from guests regarding housekeeping needs.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Delivered requested items such as extra pillows or blankets to guest rooms.
  • Emptied trash receptacles throughout the property.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Inspected guest rooms after cleaning to ensure they were presentable.

Education

College in General Studies -

Blue Mountain Community College
Baker City, OR
03.2025

College in General Studies -

Treasure Valley Community College
Ontario, OR
03.2025

Associate of Arts - General Studies

Great Falls College Montana State University
Great Falls, MT
04-2014

Skills

  • Microsoft Office proficiency
  • Document management
  • Inventory control
  • Classroom management
  • Customer service excellence
  • Data entry accuracy
  • Team leadership
  • Typing efficiency
  • Photography skills
  • Effective communication
  • Calm demeanor
  • Decision-making
  • Proofreading
  • Problem-solving

Certification

  • Driver's License
  • First Aid Certification
  • CPR Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Additional Information - Skills

I am a very active member of my local church and serve in a variety of different ministries, including Royal Rangers, where I help mentor young children and work with a team of other like-minded adults who are also committed to mentoring children and young adults. 

I am also enrolled at the National University of Natural Medicine out of Portland, Oregon, where I will be receiving my Bachelor of Science in Integrative Health Sciences. This being said, I am passionate about the health of individuals and believe there is a balance between Western Medicine and Natural Medicine.

References

References available upon request.

Timeline

Teacher

Harvest Christian Academy
08.2019 - Current

Barista/Manager

Harvest Church
04.2018 - Current

Customer Service Representative

Miller's Lumber & Truss
04.2018 - 06.2019

Front Desk Associate

Fairfield Inn & Suites
08.2017 - 03.2018

Teacher Assistant

Opportunities, Inc
01.2015 - 05.2016

Barista

Schultes Coffee House
08.2014 - 12.2014

Shipping Clerk

Elk River Ticket Printing
10.2012 - 03.2013

Housekeeper

Wheatland Memorial Hospital
06.2011 - 06.2012

Perforator

Elk River Ticket Printing
08.2010 - 05.2011

Customer Service Representative

Baskin Robbins Ice Cream
09.2008 - 05.2009

Park Attendant

Montana Fish, Wildlife & Parks
05.2008 - 09.2009

Daytime Manager

Coldstone Creamery
08.2007 - 10.2007

Cashier

Big R
05.2006 - 07.2007

Housekeeper

Seven Lazy P Guest Ranch
07.2005 - 08.2005

College in General Studies -

Blue Mountain Community College

College in General Studies -

Treasure Valley Community College

Associate of Arts - General Studies

Great Falls College Montana State University

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