Summary
Overview
Work History
Education
Skills
Timeline
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Maelin Wapnowski

bartender
Santa Monica,CA

Summary

Proven Bar Supervisor with a track record of enhancing customer satisfaction at Finn Mccool's Bar & Grill through exceptional service and efficient operations. Adept at multitasking and fostering a team-oriented environment, I significantly reduced waste while ensuring compliance with health standards. My outgoing personality and reliability have consistently improved team morale and customer service standards.

Overview

14
14
years of professional experience

Work History

Bartender

Jameson's Bar & Grill
02.2019 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

Bar Supervisor

Finn Mccool's Bar & Grill
07.2013 - 02.2019
  • Managed nightly closing duties including reconciling cash registers and preparing deposits while maintaining strict security measures.
  • Closed out cash register and prepared cashier report at close of business.
  • Enhanced customer satisfaction by implementing efficient bar operations and service standards.
  • Completed bar opening and closing procedures.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Improved team morale by providing ongoing support, training, and opportunities for professional growth.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Server

Sadie Kitchen And Lounge
06.2011 - 07.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Education

Theatre -

San Diego State University
San Diego, CA

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Outgoing personality
  • Cleanliness and hygiene
  • Handling difficult customers

Timeline

Bartender

Jameson's Bar & Grill
02.2019 - 01.2025

Bar Supervisor

Finn Mccool's Bar & Grill
07.2013 - 02.2019

Server

Sadie Kitchen And Lounge
06.2011 - 07.2013

Theatre -

San Diego State University

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