Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ma Elisa Ferrer

San Francisco,CA

Summary

Dynamic professional with a proven track record at all my previous jobs, excelling in operational efficiency and team leadership. Adept at inventory management and problem-solving, I consistently enhance customer satisfaction and streamline workflows. My attention to detail and effective communication skills drive successful project outcomes and foster a positive team environment.

Overview

12
12
years of professional experience

Work History

Wine-Tender

SF Uncork'd
San Francisco, California
09.2024 - 09.2025
  • Collaborated with team members to prepare wine and food tastings for events.
  • Maintained cleanliness and organization of tasting room and storage areas regularly.
  • Participated in staff training sessions to improve knowledge of wines and services offered.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.

Shift Lead and Food Preparer

Rylo Management-Farleys
San Francisco Intl Airport
08.2022 - 09.2024
  • Supervised team members during busy shifts to ensure efficient operations.
  • Managed inventory levels and organized stock for easy access.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Monitored cash register operations and ensured accurate transactions.
  • Supervised staff during shift changes and ensured transition went smoothly.

Business Coordinator Administration

Wyndham Destinations - WorldMark by Wyndham
San Francisco, California
04.2016 - 08.2022
  • Coordinated communication between departments to streamline project workflows.
  • Assisted in preparing reports and presentations for upper management.
  • Facilitated training sessions for new staff on company policies and procedures.
  • Resolved administrative issues by providing effective support to various teams.
  • Assisted in preparing monthly reports for review by senior management staff.

Grocery Shopper

Safeway
South San Francisco, California
01.2021 - 06.2021
  • Assisted customers with product selection and grocery inquiries.
  • Organized shopping lists based on customer preferences and dietary needs.
  • Maintained cleanliness and orderliness of shopping areas during shifts.
  • Coordinated delivery logistics for timely grocery drop-offs.

Beauty Advisor

Purity Cosmetics
San Francisco Intl Airport, Ca
04.2013 - 03.2020
  • Advised customers on skincare routines and product selection.
  • Conducted makeup demonstrations to showcase product effectiveness.
  • Assisted in maintaining store appearance and product displays.

Education

High School Diploma -

Victor Ville High School
Victorville, CA
06-1998

Some College (No Degree) - Computer Science

City College of San Francisco
San Francisco, CA

Skills

  • Team leadership
  • Quality control
  • Operational efficiency
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Customer service
  • Inventory management
  • Teamwork
  • Positive attitude
  • Multitasking Abilities

Languages

English
Full Professional
Filipino
Full Professional

Timeline

Wine-Tender

SF Uncork'd
09.2024 - 09.2025

Shift Lead and Food Preparer

Rylo Management-Farleys
08.2022 - 09.2024

Grocery Shopper

Safeway
01.2021 - 06.2021

Business Coordinator Administration

Wyndham Destinations - WorldMark by Wyndham
04.2016 - 08.2022

Beauty Advisor

Purity Cosmetics
04.2013 - 03.2020

High School Diploma -

Victor Ville High School

Some College (No Degree) - Computer Science

City College of San Francisco