Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
LANGUAGES
Timeline
Generic
Mae Real
Open To Work
Verified
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Mae Real

The Bronx,USA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Assistant ReceptionistAccounting AssistantMarketing and Communications ManagerSales Manager

Work Type

Part TimeFull Time

Location Preference

RemoteOn-SiteHybrid
Location: The Bronx, USA, US
Open to relocation: Yes

Important To Me

Work-life balanceCareer advancementPersonal development programsTeam Building / Company Retreats4-day work weekFlexible work hoursPaid sick leave

Summary

Dynamic and resourceful professional with extensive experience in customer-facing roles, skilled in managing high volumes of inquiries and administrative tasks with exceptional speed and accuracy. Expertise in effective communication, data entry, and appointment scheduling enhances operational efficiency and supports seamless workflow. Proven ability to excel in problem-solving, time management, and adaptability while consistently fostering positive experiences for clients and team members. Committed to driving success through a proactive approach and dedication to service excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Assistant Receptionist

Luis Guerrero
The Bronx, NY
04.2024 - Current
  • Delivered high-level customer support via in-person and telephone channels, ensuring efficient resolution of inquiries and service requests.
  • Generated, processed, and reconciled invoices while maintaining accurate financial documentation and payment records.
  • Administered and maintained customer relationship databases (CRM), ensuring data integrity and up-to-date information.
  • Oversaw inventory control operations, including stock tracking, shipment monitoring, and logistics coordination for delivery vehicles.
  • Managed purchase orders and facilitated communication with suppliers to ensure timely procurement and order fulfillment.
  • Maintained accounts payable tracking systems and ensured accurate recording of financial transactions.
  • Executed custom embroidery production on blank garments, ensuring precision, consistency, and quality control standards.
  • Operated heat press machinery for apparel customization, including transfer application and production finishing processes.
  • Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
  • Provided administrative support by handling incoming calls and directing inquiries to appropriate personnel.

Accounting Assistant

Racines García Xiomara del Rocío
Ecuador
11.2022 - 02.2023
  • Compiled current budget data from estimated revenues, expenses and prior budgets.
  • Calculated income and social security tax deductions.
  • Performed financial calculations for amounts due, interest charges and balances.
  • Prepared and issued customer invoices, monitored receivables, and managed collections process.
  • Analyzed financial statements to identify trends and make recommendations for improvement.

Marketing and Communications Manager

Ing. Ricardo Soto
Ecuador
11.2021 - 02.2022
  • Assisted in the preparation of monthly financial statements and reports.
  • Maintained the general ledger system to ensure accurate recording of all transactions.
  • Assisted with accounts receivable activities such as invoicing, collections, and deposits.
  • Reviewed customer accounts to ensure accuracy of billing information and payment terms.

Sales Manager

Ing. Carol Martin
Ecuador
03.2020 - 11.2020
  • Established relationships with key clients, while maintaining existing customer base.
  • Developed and implemented sales strategies to increase market share.
  • Created and presented monthly reports to management on sales performance.
  • Analyzed data to identify trends in customer behavior and develop plans accordingly.
  • Collaborated with marketing team to create promotional materials for target customers.
  • Participated in negotiations with vendors regarding product purchases or contracts.

Education

University Degree - Engineering in Entrepreneurship And Social Innovation

Catholic University of Santiago De Guayaquil
Guayaquil, Ecuador
01-2024

High School Diploma - undefined

Unidad Educativa Speedwriting
Ecuador
02-2020

Skills

  • Skilled in maintaining order
  • Resource allocation coordination
  • Strategic business development
  • Flexible problem-solving
  • Analytical problem-solving
  • Proficient in managing multiple tasks
  • Collaborative team player

Accomplishments

  • Held first-point-of-contact for all internal and external communications with executive-level officers.

Certification

  • School of Leadership and Competencies - 2017-01-10
  • Directed by Eng. José Luis Macas.
  • Motivation for community help for older adults., Escuela Réplica International School

LANGUAGES

English: Professional
Spanish: Native/ Bilingual

Timeline

Assistant Receptionist

Luis Guerrero
04.2024 - Current

Accounting Assistant

Racines García Xiomara del Rocío
11.2022 - 02.2023

Marketing and Communications Manager

Ing. Ricardo Soto
11.2021 - 02.2022

Sales Manager

Ing. Carol Martin
03.2020 - 11.2020

High School Diploma - undefined

Unidad Educativa Speedwriting

University Degree - Engineering in Entrepreneurship And Social Innovation

Catholic University of Santiago De Guayaquil

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