Maerola Ruffin
Queens,NY
Summary
Caring Home health Aide dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
11
11
years of professional experience
Work History
Security Officer Supervisor
Allied Universal
03.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
PCA Personal Care Assistant
Ideal Home Health Care
04.2022 - 03.2023
- The Personal Care Aide will assist the elderly, convalescents, or persons with disabilities with daily living activities in the persons home or in a care facility
- Duties performed at a place of residence may include keeping house (making beds, doing laundry, washing dishes) and preparing meals.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with daily living activities, running errands, and household chores.
Dietary Aide
Hope Center
12.2018 - 08.2021
- Assists with meal preparation, dining room assistance, dishwashing and cleaning of kitchen
- Assists in the kitchen area prior to, during, and after meals are served to the patients, staff and community patrons.
Security Guard
Madison Security Group
04.2018 - 06.2018
- Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
Cashier/Customer Service
Macy’s
03.2013 - 10.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
- Safety and Security
- Crisis Intervention Training
- Conflict De-Escalation
- Interior and Exterior Patrol
- Customer Service
- Client Relations and Retention
- Preventative Care Education
- Mobility Support
- Care Plan Assessment
- Patient Care
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Security Officer Supervisor
Allied Universal
03.2023 - Current
PCA Personal Care Assistant
Ideal Home Health Care
04.2022 - 03.2023
Dietary Aide
Hope Center
12.2018 - 08.2021
Security Guard
Madison Security Group
04.2018 - 06.2018
Cashier/Customer Service
Macy’s
03.2013 - 10.2018