Maeve Boon
Long Island City
Summary
Motivated and compassionate professional with a background in clinical mental health counseling, seeking an administrative role in a mental health setting. Skilled in patient support, scheduling, and front desk operations, with a strong understanding of HIPAA compliance and psychological assessments. Dedicated to providing a welcoming environment for diverse populations and ensuring smooth clinic operations through strong organizational and communication skills.
Overview
4
4
years of professional experience
Work History
Front Desk Coordinator
Tracie Martyn Beauty
01.2023 - Current
- Consistently deliver excellent customer service by greeting clients, coordinating esthetician schedules, monitoring customer service emails and texts
- Assuring client experience is top-notch to ensure re-bookings
- Handling high profile information while maintaining confidentiality
- Addressed customer inquiries and resolved issues quickly and effectively with excellent conflict resolution skills
Nanny/Babysitter
Childcare Services
09.2021 - 01.2023
- Provided attentive and nurturing care for children aged 6 months, 2, 3, 11, and 12 years old
- Developed engaging activities to promote learning and creativity
- Communicated effectively with parents about daily activities and child progress
Education
Master of Science -
University of Louisiana Monroe
06-2027
Psychology of Death and Dying, Cultural Psychology, Behavioral Statistics, Abnormal Psychology
Borough of Manhattan Community College
01.2023
Bachelor of Arts -
University of Washington
06.2021
Skills
- Customer Service & Patient Experience – Strong ability to provide a welcoming and supportive environment for families and children in a clinical setting
- Front Desk & Administrative Support – Experience in greeting patients, managing check-ins, and maintaining organized waiting areas
- Phone & Scheduling Systems – Proficient in handling multi-line phone systems, directing calls, and assisting with appointment scheduling
- HIPAA Compliance – Knowledge of patient confidentiality regulations and experience handling sensitive health information
- Psychological Assessment Support – Familiarity with scoring assessments and preparing reports for clinicians
Organizational & Multitasking Skills – Ability to manage daily office operations, maintain supplies, and ensure smooth clinic flow - Attention to Detail – Ensuring accuracy in scheduling, documentation, and patient routing
Extracurriculars And Volunteer Work
- Attendee of the 2023 Psychotherapy Networker Symposium
- Seattle World School classroom aid and afterschool tutor for Arab and Latin American Immigrants and Refugees
- Asiyah Women's Center Volunteer at Miles 4 Migrants 5K
Timeline
Front Desk Coordinator
Tracie Martyn Beauty
01.2023 - Current
Nanny/Babysitter
Childcare Services
09.2021 - 01.2023
Psychology of Death and Dying, Cultural Psychology, Behavioral Statistics, Abnormal Psychology
Borough of Manhattan Community College
Master of Science -
University of Louisiana Monroe
Bachelor of Arts -
University of Washington
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