Maeve Ginley
University Heights,OH
Summary
Early-career professional with experience in childcare lifeguarding and guest service. Strong in safety monitoring, conflict resolution, and team communication. Calm, organized approach supports families, guests, and coworkers. Detail-oriented service delivery in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Babysitter
n/a
Cleveland , OH
01.2023 - Current
- Monitored children's safety during daily routines and playtime.
- Assisted children with bathing, dressing, and bedtime routines to promote hygiene, comfort, and a smooth transition to sleep.
- Communicated updates and concerns to parents during shifts to ensure alignment on children's needs and care.
- Followed household rules and parent preferences for childcare tasks.
- Maintained calm demeanor while engaging with children to foster a supportive and understanding environment.
- Created fun, positive environment with reasonable flexibility for rules.
- Drove children to school, sports, or other activities.
Lifeguard
Purvis Park
University Heights, OH
05.2026 - 2026
- Enforced safety regulations and posted pool rules for patrons.
- Watched swimmers at Purvis Park pool area for unsafe behavior and hazards.
- Responded to emergencies with rescue gear and calm direction.
- Instructed patrons on proper use of diving boards, slides, and ladders to enhance safety and enjoyment.
- Posted swimmer safety rules and guided patrons on water safety requirements.
- Assisted guests with inquiries and provided guidance on pool facilities, ensuring safe and enjoyable experiences.
- Maintained cleanliness and organization of lifeguard station and rescue equipment to promote safety and readiness.
- Reported hazards and closures to Purvis Park staff and visitors.
- Completed incident and accident reports and sent to supervisor.
Restaurant Hostess
Geracis Restaurant
University heights , OH
12.2024 - 04.2025
- Greeted guests at Geracis Restaurant with warm, professional service.
- Escorted guests to tables and presented menus.
- Answered phone calls and handled reservation requests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Managed dining room seating and organized guest waitlists.
- Updated reservations using a booking system and floor plans.
- Coordinated with servers and kitchen staff on table readiness.
- Resolved guest concerns with calm, courteous communication.
- Addressed customer complaints with professionalism and maintained a positive atmosphere to enhance guest satisfaction.
- Organized and tracked reservations to ensure efficient seating arrangements., waitlists, and special requests for large parties.
- Maintained cleanliness in dining area by wiping tables and chairs between seatings.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Provided assistance to guests with children and special needs to ensure a comfortable dining experience. with children and special needs to support a comfortable dining experience.
- Provided menus and answered questions about menu items and specials.
- Collected reservation information and shared updates with guests via a mobile device or in person.
- Cultivated long-term customer relationships to encourage repeat business and foster loyalty.
- Balanced a cash register at the end of each shift according to established procedures.
- Verified order accuracy before delivering meals to customers tables.
- Built positive relationships with front-of-house and kitchen staff.
Education
High School Diploma -
Beaumont High School
Cleveland Heights 05-2027
Skills
- Child safety awareness
- First aid certification
- Engaging activities planning
- Interactive play methods
- Behavior management
- Customer support
- Conflict management
- Team communication
- Scheduling flexibility
- Active listening
- Critical thinking
- Problem solving
- Reliability and dependability
- Strong work ethic
Timeline
Lifeguard
Purvis Park
05.2026 - 2026
Restaurant Hostess
Geracis Restaurant
12.2024 - 04.2025
Babysitter
n/a
01.2023 - Current
High School Diploma -
Beaumont High School