Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maeve Kavanagh

Raleigh,NC

Summary

Recognized as a people orientated person with written and interpersonal communication skills. Experienced and hardworking, bringing enthusiasm, dedication and exceptional work ethic. Highly versatile and adaptable to fast-paced, changing environments. Skilled at meeting the needs of diverse customers while creating memorable experiences maintaining a professional demeanor. Talented at cheerfully recommending services & fulfilling requests exactly as asked. History of training & encouraging employees who need assistance.

Overview

10
10
years of professional experience

Work History

Sales Representative

Hambleton Lawn & Landscape
Fairfax, VA
02.2023 - 05.2025
  • Developed key customer relationships to increase sales.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Contacted new and existing customers to outline benefits of our quality services.
  • Monitored customer order process and addressed customer issues.
  • Answered and explained questions about services with up-to-date knowledge of sales and promotions.
  • Trained newly hired employees to fill key positions and maximize productivity.
  • I consulted with the scheduler for any schedule requests that the clients had.
  • Created a weekly report of closing percentages for better sales insights.

HR Assistant & Bookkeeper

Stephens Building Products
Raleigh, NC
09.2023 - 12.2024
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Entered deposits, credit card charges and sales entries to facilitate cash management.
  • Processed onboarding paperwork for new hires and entered information into payroll system
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
  • Processed employee rehires, transfers, terminations and withholdings.
  • Processed and filed payroll reports every week.
  • Matched orders with invoices and recorded required information.
  • Sent invoices, adjustments and credit memos to customers.

Cooperate Trainer

Acquire.
Raleigh, NC
12.2021 - 08.2022
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Performed comprehensive market research to expand sales.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Developed key customer relationships to increase sales.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Conducted interviews for potential new hires.
  • Led recruitment team and trained, mentored and developed new advisors.
  • Communicated duties, compensation, benefits and working conditions to potential candidates, enabling solid understanding of job expectations.

Accounting Assistant

Hambleton Handyman
Manassas, VA
06.2020 - 07.2021
  • Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Reconciled company credit cards, expense accounts and other expenses and financial records.

Waitress

Patriots Pub & Grill
Fairfax, VA
09.2019 - 03.2020
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Explained the preparation of various menu items by describing ingredients and cooking methods to customers.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Calculated charges, issued table checks and collected payments from customers.

Scheduler

Closets By Design Inc.
Manassas, VA
01.2019 - 03.2020
  • Collaborated with management, sales and engineering to adjust plans and maintain targets.
  • Submitted new system orders and completed related paperwork.
  • Processed paperwork and contracts, delegated work to meet planned project and production goals.
  • Provided excellent customer service through all interactions as a scheduling contact for design consultations.
  • Responded effectively and promptly to all client and designer requests.
  • Provided accurate and courteous information to optimize the organization of the clients home and experience.

Lead Waitress & Bartender

Renvyle House Hotel
Connemara, Galway, IE
01.2016 - 01.2019
  • Trained other waitresses/waiters to fulfill their duties, providing them with information and assistance when needed.
  • Actively listened and interacted with guests in a polite manner.
  • Provided assistance to any needs the guest has to ensure they have a top service experience.
  • Informed and updated the customers on deals and events around the area to personalize their stay.
  • Assisted and encouraged restaurant staff to ensure they are comfortable in their ability to fulfill daily duties.
  • Handled complaints and conflicts with any guests or staff. Taking the initiative to solve any problems only bringing it to the manager when all actions and efforts were unsuccessful.
  • Attended to every responsibility which led to tasking simultaneously and prioritizing appropriately in a calm and efficient manner.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Reviewed and corrected the menu, updating the beverage list and food specials.
  • Restocked all items, providing clean linens and setting the appropriate silverware.
  • Closed the bar and restaurant once all areas have been cleared and cleaned.

Cashier

Kylemore Abbey & Victorian Walled Gardens
Connemara, Galway, IE
06.2015 - 11.2015
  • Greeted customers, answered questions, offered advice to customers looking for specific items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Completed daily tasks to keep areas clean and neat for maximum efficiency.
  • Trained new team members in cash register operation, stock procedures and customer service.

Education

Christendom College
Front Royal, VA

Skills

  • People Orientated & Interpersonal Communication Skills
  • Dependable, Adaptable, Organized & Prepared
  • Leadership Ability with Teamwork, Training & Development
  • Independent Decision Making & Problem Solving

Timeline

HR Assistant & Bookkeeper

Stephens Building Products
09.2023 - 12.2024

Sales Representative

Hambleton Lawn & Landscape
02.2023 - 05.2025

Cooperate Trainer

Acquire.
12.2021 - 08.2022

Accounting Assistant

Hambleton Handyman
06.2020 - 07.2021

Waitress

Patriots Pub & Grill
09.2019 - 03.2020

Scheduler

Closets By Design Inc.
01.2019 - 03.2020

Lead Waitress & Bartender

Renvyle House Hotel
01.2016 - 01.2019

Cashier

Kylemore Abbey & Victorian Walled Gardens
06.2015 - 11.2015

Christendom College

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