Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maeve Ryan

Syracuse,NY

Overview

6
6
years of professional experience
1
1
Certification

Work History

Work Study Student

Loyola University Counseling Center
Baltimore, MD
09.2023 - Current
  • Interacted respectfully with others to offer ideas and aid
  • Collaborated with staff members to guarantee students received best possible customer service
  • Assisted in planning and running special events
  • Helped with administrative support
  • Developed and implemented strategies to improve student engagement and retention
  • Helped create and maintain spreadsheets to track records and other data
  • Input data into spreadsheets and databases
  • Edited and proofread documents for accuracy and completeness.
  • Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
  • Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.

Medical Assistant

Crouse Medical Practice- Cardiology/Primary Care
Syracuse, NY
05.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations
  • Obtained client medical history, medication information, symptoms, and allergies
  • Performed medical records management, including filing, organizing and scanning documents
  • Collected and documented patient medical information such as blood pressure and weight
  • Documented vital signs and health history for patients in clinic and hospital environments
  • Taught patients about medications, procedures, and care plan instructions
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
  • Obtained and documented patient medical history, vital signs and current complaints at intake
  • Completed EKGs and other tests based on patient presentation in office
  • Oriented and trained new staff on proper procedures and policies
  • Measured patient pulse oximetry.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.

Student Brand Ambassador

Amazon
09.2023 - 01.2024
  • Increased brand awareness through event marketing, demonstrations, sales, and brand promotion
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty
  • Communicated product information with confidence and educated consumers about company
  • Showed understanding of customer's personal style and preferences when offering product advice
  • Designed, filled, and arranged eye-catching product floor sets to increase sales
  • Reviewed and implemented new company initiatives and executed product activations
  • Collaborated with local field sales to promote brand awareness and sales results
  • Worked with team to achieve sales goals for products
  • Maintained knowledge of current promotions and product features
  • Developed recap reports to communicate competition trends, product introductions and new promotions.

Private Nanny

Melissa Broome
Towson, MD
01.2023 - 01.2024
  • Support and care for three young children by creating activities, preparing meals and snacks, socializing with other children, and ensuring proper hygiene
  • Build positive and nurturing environment to support children's physical and emotional growth
  • Assist with housekeeping duties as well as running errands for household
  • Provide consistent, reliable, and kind presence in their lives with structure and organization to ensure children feel safe and engaged
  • Organize and clean home with children after activities by picking up toys and straightening up home
  • Balance playtime and limit screen time to support development of fine motor, gross motor and cognitive skills
  • Assist children with homework assignments and special projects across different subject areas
  • Work to establish lasting and professional connections with families and children by encouraging open communication and delivering positive feedback
  • Balancing demanding course load with nanny responsibilities by having excellent time-management skills.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
  • Played games, worked on puzzles, and read books to young children.
  • Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.

Shift Supervisor/Employee

Glazed and Confused
Syracuse, NY
12.2018 - 06.2023
  • Work when home from school during summer break and any other breaks from classes throughout year
  • Manage store opening and closing procedures, including balancing cash box
  • Respond to and resolve customer questions and concerns
  • Help store management meet standards of service and quality in daily operations
  • Maintain clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Build performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within
  • Successfully trained more than five employees, educating them on expected work processes and productivity strategies
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Applied security, safety, and loss prevention strategies during shifts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Increased sales performance through effective upselling techniques and staff training initiatives.

Barback/Busser/Waitress/Hostess

Otro Cinco
Syracuse, NY
05.2022 - 09.2022
  • Assist with organizing bar and restaurant to ensure it maintains clean and inviting layout
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables
  • Coordinated with kitchen staff to determine timely delivery and accuracy of food orders
  • Provide respectful and courteous bussing services while operating within active dining rooms
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space
  • Problem solve and collaborate with team members to address emergent dining room situations and fill gaps in duty schedules
  • Work quickly, communicate with other staff consistently and always look for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
  • Provide excellent customer service by being attentive, responsive, and respectful
  • Help train new staff in professional and proficient manner.
  • Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
  • Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
  • Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Delivered food to customers at bar and tables.
  • Proactively communicated with bartenders and other staff members about low inventory or equipment issues, leading to timely resolution of potential problems.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Greeted customers and provided friendly, knowledgeable service.
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Promoted a safe environment for both patrons and employees through strict adherence to safety procedures and guidelines set forth by the establishment''s management team.

Education

Bachelor of Science - Biology/Psychology

Loyola University Maryland
Baltimore, MD
05-2025

High School Diploma -

Westhill High School
Syracuse, NY
06-2021

Skills

  • Conduction and Execution of Research Experiment
  • Disciplinary Enforcement
  • Social Integration
  • Schedule Creation
  • Customer Service
  • Time Management
  • Leadership Qualities
  • Educational Software
  • Complex Problem-Solving
  • Computer Skills
  • Medical Terminology
  • Data Entry
  • Medent System
  • HIPAA Compliance
  • Customer Engagement
  • Social Media Management
  • Clinical Documentation

Certification

  • Certified Medical Assistant
  • First Aid
  • CPR and AED Certified

Timeline

Work Study Student

Loyola University Counseling Center
09.2023 - Current

Student Brand Ambassador

Amazon
09.2023 - 01.2024

Medical Assistant

Crouse Medical Practice- Cardiology/Primary Care
05.2023 - Current

Private Nanny

Melissa Broome
01.2023 - 01.2024

Barback/Busser/Waitress/Hostess

Otro Cinco
05.2022 - 09.2022

Shift Supervisor/Employee

Glazed and Confused
12.2018 - 06.2023

Bachelor of Science - Biology/Psychology

Loyola University Maryland

High School Diploma -

Westhill High School
  • Certified Medical Assistant
  • First Aid
  • CPR and AED Certified

Similar Profiles

CREATE PROFILE
Maeve Ryan