Maeve Scharetg
San Francisco,United States
Summary
Dynamic and detail-oriented professional with a proven track record, recognized for exceptional patient care and efficient administrative processes. I excel in team leadership and communication, driving operational success and enhancing patient experiences. Passionate about fostering collaboration and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Police Officer Recruit/ Office Clerk
San Francisco Police Department
San Francisco, California
05.2025 - Current
- Provide administrative and clerical support at Police Headquarters
- Maintain confidential records in compliance with privacy and regulatory standards
- Perform accurate data entry, filing, and document management
- Support cross-functional teams in a fast-paced, high-responsibility environment
Phlebotomist
One Medical Group
San Francisco, CA
12.2020 - 04.2025
- Obtain variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Maintain fully-stocked phlebotomy cart, carrier and station.
- Deliver quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Label blood vials with critical information like time of collection, date and patient name.
- Utilize calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Sanitize work area after every patient to prevent contamination and spread of disease.
- Coordinate workflow based on stat, schedule, or outpatient needs.
- Enforce infection control and sharps disposal procedures to protect patients, co-workers and self.
- Compiled and submitted data for demographic research.
Administrative Assistant/COVID-19 Testing Site Manager
One Medical Group
San Francisco, CA
02.2019 - 12.2020
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Coordinated appointments, meetings and conferences.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of paperwork.
- Developed testing site by sourcing site location, staffing team and managing day-to-day operations.
- Filled in for staff members in case of staffing shortage, mastering every station to keep facility running optimally.
- Oversaw daily operations to maximize testing output and minimize patient processing times.
- Served as point of contact for team members, parent organization and public health entities to inform on operations and testing data.
- Communicated with patients with compassion while keeping medical information private.
- Resolved conflicts between physicians, nurses and administrative staff to maintain optimal workflows.
- Implemented new hire training to further develop skills and initiate discussions on task prioritization.
Reimbursement Specialist
Genentech
South San Francisco, CA
05.2018 - 01.2019
- Determined medical necessity, using individual insurance carrier regulations.
- Identified opportunities for coverage access to address reimbursement barriers.
- Attended seminars to remain up-to-date with coding guidelines and reimbursement requirements.
- Reviewed uninsured accounts, verifying medical assistance application process, charity care application and drug replacement program availability.
- Processed invoice payments and recorded information in account database.
- Accurately input procedure codes, diagnosis codes and patient information into billing software to generate up-to-date invoices.
Education
Phlebotomy
Bay Area Medical Academy
San Francisco, CA12.2020
Associate of Arts - Human Resources Development
Skyline College
San Bruno, CA03.2017
Associate of Arts - Early Childhood Education
San Francisco City College
San Francisco, CA2016
High School Diploma -
Mercy San Francisco High School
San Francisco, CA05.2014
Skills
- Team building and leadership
- Attention to detail
- Data migration
- Medical billing and coding
- Event management
- Customer service and hospitality
- Business meeting coordination
- Communication skills
- Human resources management
- Time management
- Documentation and record keeping
- Data entry and analysis
- Technologically proficient
- Microsoft Excel and Office Suite
- Google Workspace proficiency
- Salesforce expertise
- People-oriented approach
- Project planning and execution
- Labor control strategies
- Staff training and development
Timeline
Police Officer Recruit/ Office Clerk
San Francisco Police Department
05.2025 - Current
Phlebotomist
One Medical Group
12.2020 - 04.2025
Administrative Assistant/COVID-19 Testing Site Manager
One Medical Group
02.2019 - 12.2020
Reimbursement Specialist
Genentech
05.2018 - 01.2019
Phlebotomy
Bay Area Medical Academy
Associate of Arts - Human Resources Development
Skyline College
Associate of Arts - Early Childhood Education
San Francisco City College
High School Diploma -
Mercy San Francisco High School