Summary
Overview
Work History
Education
Skills
Certification
Timeline
Career Growth in the Tech Sector
Generic

Mafata Dolley

The Bronx,NY

Summary

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

13
13
years of professional experience
2
2
Certification
5
5
years of post-secondary education

Work History

Pre School Teacher Assistant

Texas Preschools Teaching Agency
01.2013 - 06.2015
  • Promoted language development among students using interactive storytelling techniques.
  • Improved preschoolers'' fine motor skills through art-based projects involving cutting, pasting, painting, and drawing exercises.
  • Nurtured a love for reading among students by regularly sharing age-appropriate literature selections during storytime sessions.
  • Participated actively in professional development opportunities such as workshops or conferences to stay current on early childhood education trends.
  • Scaffolded learning for diverse learners through differentiated instruction strategies and individualized support.

Cashier

HEB Grocery Store
05.2012 - 06.2015
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.

Patient Care Assistant Department of Nursing

Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
07.2024 - 06.2025
  • Assisted nurses with daily patient care tasks, ensuring timely and efficient medical support.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Demonstrated strong teamwork skills by collaborating effectively with colleagues and other healthcare professionals to achieve optimal patient outcomes.
  • Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Enhanced patient comfort by providing compassionate and attentive care.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Aided in the prevention of bedsores through regular repositioning of patients according to care plans.
  • Gathered medical information, weight and height measurements and vital signs.
  • Monitored vital signs regularly, assisting in early identification of potential health issues.
  • Facilitated effective communication between patients, families, and healthcare staff to ensure understanding and address concerns.
  • Supported patient mobility needs with correct assistive devices and proper body mechanics to prevent injuries.
  • Prioritized confidentiality by diligently adhering to HIPAA regulations when handling sensitive patient information.
  • Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
  • Participated in ongoing training opportunities to stay current on best practices within the field of patient care.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Transported food trays and aided with feeding.
  • Supported patients'' physical mobility by assisting with transfers, ambulation, and range of motion exercises as directed by nursing staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
  • Contributed to a safe and hygienic environment by maintaining cleanliness of patient rooms and common areas.
  • Provided emotional support to patients during difficult moments, fostering trust and rapport.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
  • Implemented infection control protocols effectively, reducing the spread of illness within the facility.
  • Improved patient satisfaction by responding promptly to call lights and addressing needs or concerns.
  • Educated patients on personal hygiene practices, promoting self-care skills for long-term wellbeing.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Transported patients between rooms and appointments or testing locations.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of [Number]+ residents under long-term care.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.

Medical Assistant

Essen Health Care Urgent care
11.2023 - 06.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Medical Assistant Internships

White House Medical Center
02.2021 - 04.2021
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.

Home Health Aide

Gotham Per Diem
01.2017 - 03.2020
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted disabled clients to support independence and well-being.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
  • Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.

Education

No Degree - Nursing Practice

Mildred Elley
Albany, NY
09.2020 - 09.2022

No Degree - Home Health Aide

ABC
The Bronx, NY
12.2016 - 01.2017

High School Diploma -

Hillary Clinton English Academy
Conakry, Guinea
06.2008 - 07.2011

Skills

  • Medical terminology
  • Vital signs documentation
  • Written and verbal communication
  • Emotional support
  • Blood glucose testing
  • Vital signs monitoring
  • Catheter care
  • Basic life support
  • Documentation
  • Patient monitoring
  • Personal hygiene assistance
  • Safety protocols
  • Feeding assistance
  • Organizational standards
  • Proficient in [software]
  • Room preparation
  • Compassionate care
  • Verbal and written communication
  • Pediatric care
  • Behavioral management

Certification

  • Medical Assistance, 2years

Timeline

Patient Care Assistant Department of Nursing

Mayo Clinic, Rochester, MN; St. Mary's Hospital Campus
07.2024 - 06.2025

Medical Assistant

Essen Health Care Urgent care
11.2023 - 06.2024

Medical Assistant Internships

White House Medical Center
02.2021 - 04.2021

No Degree - Nursing Practice

Mildred Elley
09.2020 - 09.2022

Home Health Aide

Gotham Per Diem
01.2017 - 03.2020

No Degree - Home Health Aide

ABC
12.2016 - 01.2017

Pre School Teacher Assistant

Texas Preschools Teaching Agency
01.2013 - 06.2015

Cashier

HEB Grocery Store
05.2012 - 06.2015

High School Diploma -

Hillary Clinton English Academy
06.2008 - 07.2011

Career Growth in the Tech Sector

  • Job seekers should focus not only on what kind of work suits them now, but what jobs will offer a career path to future jobs. JCL Talent experts put their heads together to examine market trends in tech careers. The goal was to identify hot tech sector jobs that have the potential to grow into even hotter careers with lucrative growth potential.
  • According to Shavonn Rudd, a manager at JCL Talent in Los Angeles, many of the most promising tech sector professions require knowing and staying up to date with the latest digital innovations. However, not all jobs require job seekers to be tech whizzes. Some jobs require knowing only the software or hardware relevant to the duties of the job.
  • Labor statistics show the following tech sector jobs as as having some of the greatest long term growth potential, including salaries and opportunities for advancement within a variety of fields. This is just a sampling of tech jobs that should experience growth. Digital trends, including the expansion of information technology (IT) and mobile networks, will spur job growth in many tech professions.
  • Applications developer
  • Applications developer is a rapidly growing profession across all industries, particularly for those who develop mobile apps. Applications developers design and recommend enhancements to smartphone- and tablet-based software, including developing, coding, testing, and debugging. As more businesses rely on mobile technology to reach customers, the demand for highly skilled applications developers will continue to increase. Applications developers typically hold a bachelor’s degree and have a strong understanding of the different computer languages used in programing. Their job tasks may include working in teams, testing applications, designing prototype applications, and coordinating application plans with clients. The U.S. Bureau of Labor Statistics (BLS) reports hiring for applications developers is projected to increase 16 percent by 2030, much faster than the average rate of growth across all professions.
  • Business analyst
  • Business analysts bridge the gap between business and IT to make data-driven decisions based on business intelligence. They identify business needs and design and implement business information systems across multiple departments to ensure that data and reporting needs are met. People with experience in financial analysis, data analysis, and project management are strong candidates for jobs. Business analysts must have excellent communication skills and be able to translate technical information to a non-technical audience. No longer considered a general business talent, business analytics is a field of its own, and one to target for building a rewarding career. These jobs are in high demand.
  • Customer service manager
  • Customer service managers direct a team of customer service specialists and help resolve issues regarding customer complaints and other problems. They evaluate overall team performance and work closely with managers in other departments to ensure customer satisfaction and company integrity. The call center sector is a particularly rapidly growing aspect of the customer service industry. Excellent communication talents are an absolute must. Employment in the customer service sector is expected to increase 8 percent by 2030.
  • Data architect
  • Data architects translate information into database solutions. Data can be collected automatically, but humans are still needed to translate and analyze data and to make business recommendations using data. As more devices and sensors become interconnected, the volume of collected data will expand and the need for data architects will expand with it. Data architects have strong analytical and creative talents in addition to knowledge of data systems and database methodology. They communicate effectively, plan data resources, and translate business requirements into database solutions. Familiarity with database systems is essential for data architects. Data architect jobs are particularly plentiful in tech hubs like Austin, New York, and Seattle.
  • Digital marketing manager
  • Digital marketing managers develop, implement and oversee digital marketing campaigns that promote a company and its products or services. They enhance brand awareness within the digital universe and drive website traffic, sales, and leads. Strong digital marketing managers have technical and analytical talents, as well as experience in marketing research and analysis, campaign strategy, and web analytics. The job description of a digital marketing manager can be very broad and often differs from organization to organization and across industries. Often it includes creating strategies to increase online traffic, collecting and evaluating customer feedback, and improving the experience for users of the organization’s website. There is strong demand for digital marketing managers across all industry sectors and geographic regions.
  • Digital strategist
  • Digital strategists create digital marketing strategies and design campaigns for meeting a company’s goals. Digital strategists need an in-depth understanding of traditional marketing methods and must be knowledgeable about web analytics, search engine optimization, and customer relationship management software. Digital strategists also inform various stakeholders about benchmarks, progress, and the success of digital marketing initiatives. Good communication talents and marketing experience are a must. As more companies reach customers through digital channels, job prospects for digital strategists will continue to grow.
  • Intelligence analyst
  • As companies have made use of big data mining and reporting, the need for intelligence analysts has grown exponentially. This job involves turning raw data into insights, actions, and solutions that help businesses meet their goals. Successful intelligence analysts have exceptional analytical and problem-solving talents, excellent communication talents, and proficiency with using software to analyze data. Skilled professionals are in high demand, and often earn higher salaries if they have additional qualifications, such as specific industry expertise.
  • Member services/enrollment manager
  • Member services/enrollment managers are responsible for the quality assurance of the organization. For example, in the healthcare field, these are the people who answer inquiries from providers and members about coverage, claims, benefits and other issues. Excellent communication talents are a must in this field, as well as the ability to maintain confidentiality and demonstrate leadership. Problem-solving skills are essential.
  • Systems analyst
  • Systems analysts help business and IT teams find technical solutions to business problems. They play a central role in the planning and execution of projects, and they may serve as a liaison between IT and end users. Duties include analyzing hardware and software issues, writing and maintaining systems documentation, and translating user and system requirements into functional technical specifications. Hiring for systems analysts is projected to increase 11 percent by 2030.
Mafata Dolley