Maftunakhon Yuldasheva

• Managed customer accounts, ensuring timely payment of dues by conducting follow-up calls, emails, and text messages.

• Monitored active car insurance status and informed customers of any discrepancies.

• Issued formal letters and notifications to customers regarding potential vehicle repossession due to past-due payments.

• Maintained detailed records of all communications and actions taken for each account, ensuring compliance with company policies.

• Processed daily client transaction, including deposits, withdrawals, money transfers, loan payments, and selling cashier’s checks
• Accurately maintained records of each transaction and ensured all documentation and paper work was in place and within compliance
• Assisted clients with various questions and concerns related to their accounts and bank products.

• Reported students’ folders and records to directors for revising, editing and signing to achieve daily objectives
• Reached and mailed different leads and applications for setting up new appointments
• Performed given tasks that included contacting, mailing and completing student’s folders.
• Identified issues, analyzed information and provided solutions to problems.
• Excellent communication skills, both verbal and written.

• Determine job of the accountants and teachers, train administrators to provide valid information influent for and increase their communication skills.

• Attained to answer phone calls providing a great, harmonic customer service
• Organized to collaborate a good work with clients while controlling students, managing events and meetings.