Magali Ayala
Orlando,FL
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Retail Sales Associate
Universal Studios
Orlando, FL
04.2022 - Current
- Informed customers about special promotions and provided detailed information for various products.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Assisted customers in making informed purchase choices and selecting products.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers by answering questions and fulfilling requests.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Retail Associate
Marshalls
Orlando, FL
06.2016 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Supported loss prevention goals by monitoring shopper behavior.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered questions about store policies and addressed customer concerns.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Demonstrated items to customers and created customer awareness, interest and sales.
- Greeted customers, helped locate merchandise and suggested suitable options
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Supported loss prevention goals by monitoring shopper behavior
- Maintained clean sales floor and straightened and faced merchandise
- Helped customers manage large purchases by collecting items from shelves and storage locations
- Demonstrated items to customers and created customer awareness, interest and sales
- Answered questions about store policies and addressed customer concerns
- Helped customers complete purchases, locate items and join reward programs
- Stocked merchandise, clearly labeling items, and arranging according to size or color
- Answered product questions with up-to-date knowledge of sales and store promotions
Education
High School Diploma -
Oak Ridge High School
Orlando, FL05.2014
Skills
- Customer Service
- Microsoft Office
- Exceeding Customer Expectations
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Sales and Upselling
- Customer Support
- Rotation Procedures
- Billing Adjustments and Refunds
- POS Transactions
- Store Policies and Procedures
- Maintaining Clean Work Areas
- Answering Customer Questions
- Adaptable and Flexible
- Available Nights, Weekends and Holidays
Timeline
Retail Sales Associate
Universal Studios
04.2022 - Current
Retail Associate
Marshalls
06.2016 - Current
High School Diploma -
Oak Ridge High School