Magali Bueno
North Hollywood,CA
Summary
Experienced Maintenance Supervisor with 6 years of effective team leadership in maintenance-oriented positions. Skilled in scheduling facility maintenance to reduce downtime and ensure safety. Proficient in diagnosing and repairing equipment with a commitment to quality and productivity. Recognized as a skilled leader and committed troubleshooter, bringing extensive expertise to drive company goals forward. Detail-oriented with a track record of coordinating projects, programs, and enhancements.
Overview
13
13
years of professional experience
Work History
Project Manager
PAC Properties
09.2017 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
Customer Service Representative
Iqor
06.2011 - 09.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Processed payments and applied to customer balances.
- Negotiated to collect balance in full.
- Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
Skills
- Team supervision
- Scheduling coordination
- Technical knowledge
- Work area inspection
- Inspection reporting
- Project scheduling
- Project planning, development and management
Languages
English
Spanish
Timeline
Project Manager
PAC Properties
09.2017 - Current
Customer Service Representative
Iqor
06.2011 - 09.2017
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