Magali Jimenez
Twentynine Palms,CA
Summary
Accomplished Medical Assistant with extensive experience at Neighborhood Healthcare, specializing in diabetes education and patient care. Demonstrated proficiency in phlebotomy and empathetic communication, fostering patient trust. Effectively conducted Spanish-language classes, highlighting adaptability and cultural awareness. Proven track record of optimizing processes, enhancing office efficiency and patient satisfaction.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant/ Paraprofessional Diabetes Educator
Neighborhood Healthcare
Temecula, CA
06.2018 - 05.2021
- Led countless diabetes education classes to include 15 Spanish-language classes to Spanish-only speaking patients.
- Educated patients on medications and post-visit care instructions.
- Coordinated Dexcom CGM access, training, and insurance coverage navigation.
- Collected medical history, allergies, and current medications.
- Performed phlebotomy and point-of-care testing.
- Maintained full inventories, sterile exam rooms and medical equipment.
- Prepared instruments and assisted providers during exams and minor procedures.
- Scheduled appointments and coordinated follow-ups.
- Supported administrative tasks to improve office efficiency.
- Built patient trust through effective communication and compassionate care.
Medical Assistant Lead
Vista Community Clinic
Vista, CA
09.2011 - 06.2014
- Assisted with patient exams, minor procedures, and lab tests.
- Collected vitals, patient history, and medication information.
- Educated patients on treatment plans and medications.
- Scheduled appointments, managed EMR, and follow-ups.
- Maintained clean, stocked exam rooms and supplies.
- Trained new staff on protocols and workflows.
- Managed records, filing, and documentation.
- Supported emergency care and first aid when required.
- Greeted and directed patients to ensure positive experiences.
- Built patient trust through effective communication and compassionate care.
Supervisor
Avery Group, Inc.
Marine Corps Base Camp Pendleton, CA
02.2010 - 08.2011
- Assisted manager with daily restaurant operations.
- Supervised servers, cooks, and other employees to ensure safe food handling and satisfactory customer interaction.
- Ensured timely replenishment with hot and cold items and monitored food temperatures.
- Scheduled employee shifts and assigned daily tasks.
- Provided training on proper hygiene, food safety, and storage.
- Oversaw opening and closing procedures.
- Monitored stock levels of food, beverages, condiments and utensils.
- Addressed guest complaints promptly and professionally.
- Streamlined workflows that resulted in increased throughput that served over 2,000 Marines in 2 hours.
- Attended UEI College to become a medical assistant during this time.
Education
Bachelor of Science - Registered Nurse
West Coast University
Ontario, CA10.2025
Associate of Science - Arts in Mathematics & Sciences
Copper Mountain College
Joshua Tree, CA05.2023
Medical Assistant -
UEI College
San Marcos, CA05.2011
Skills
- Medical field experience
- Verbal and written communication
- Team collaboration
- Judgment and adaptability
- Quick decision-making
- Attention to detail
- Compassionate patient care
Certification
- Paraprofessional Diabetes Educator
- Basic Life Support (BLS)/ American Heart Association
- Advanced Cardiovascular Life Support (ACLS)
- Pediatric Advanced Life Support (PALS)
- Infection Control & Standard Precautions certification
- Introduction to Administrative, Management, and Organizational Theories Certification
- Using Evidence to Guide Decision-Making and Management Practices Certification
- Using Evidence to Guide Strategic Planning Certification
- The Art of Leading Certification
- Human Resources: Issues and Strategies Certification
- Project Management Certification
- Managing the Team Certification
- Facilitating Staff Development Programs Certification
- Patient Satisfaction in Healthcare Certification
- Patient Safety in the Healthcare Workplace Certification
- Safety for the Healthcare Worker Certification
- Nursing Liability Certification
- Legal Documentation and Defenses Certification
Clinical Rotations
- Riverside University Health System, PCU- Preceptorship, 135
- Loma Linda University Medical Center, ICU- Advanced Medical Surgical, 135
- Riverside University Health System, Medical Surgical- Intermediate Medical Surgical, 135
- Hemet Global Medical Center, Medical Surgical- Introduction to Medical Surgical, 101
- Desert Regional Medical Center, L&D/Postpartum- Obstetrics, 68
- Vista Pacifica Center, Mental Health, 90
- Arm Services YMCA, Public Health, 90
- Magnolia Child Development Center, Pediatrics, 68
- Asistencia Villa Rehabilitation and Care Center, Fundamentals, 90
Timeline
Medical Assistant/ Paraprofessional Diabetes Educator
Neighborhood Healthcare
06.2018 - 05.2021
Medical Assistant Lead
Vista Community Clinic
09.2011 - 06.2014
Supervisor
Avery Group, Inc.
02.2010 - 08.2011
Bachelor of Science - Registered Nurse
West Coast University
Associate of Science - Arts in Mathematics & Sciences
Copper Mountain College
Medical Assistant -
UEI College