Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Magaly Brito

Magaly Brito

Streamwood,IL

Summary

BDC Representative with many years of experience responding to automotive customer inquiries and setting up appointments with sales team. Results driven and dedicated to customer satisfaction.

Overview

11
11
years of professional experience

Work History

BDC Representative

Zeigler Chevrolet
Schaumburg, IL
06.2024 - 02.2025
  • The role I worked in was to take inbound and outbound calls. I would also need to text and send emails to customers. My job was to communicate with customers, answer their needs, and set appointments for the vehicle of their interest. I would meet a goal at the end of each day, as well as at the end of every month.

BDC Representative

Elgin Hyundai
Elgin, IL
09.2022 - 01.2024
  • During my time at Elgin Hyundai, I worked as a BDC representative. I ensured that I did my job well by making appointments and speaking to the customers thoroughly regarding the vehicle they were interested in. If there are any questions or concerns, I would walk them through the specifics. Elgin Hyundai BDC reps were required to meet a goal every month, and we ensured that we did so as a team.

Sales Representative

Cricket Wireless
Chicago, IL
11.2013 - 02.2022
  • I worked at Cricket as a product specialist. I ensured that I helped customers find the phone that fit their everyday needs, a phone that would be convenient for their line of work, whether it was blogging, or using their phone to make calls and send emails.
  • I worked hourly, plus commission, as a product specialist. I was appointed to meet a goal at the end of the month.
  • Organization, communication skills, and being well-spoken were major key factors in my role. I ensured that I performed well and remained open-minded in learning every way to advance in the sales industry.

Tax Preparer Assistant

Jackson Hewitt
Elgin, IL
01.2016 - 05.2019
  • For my job description as a tax preparer assistant, I was required to make appointments, take inbound calls, send emails, and organize tax paperwork.
  • I work part-time and seasonally for a short amount of time; however, working in an office granted me the experience to update my Microsoft and computer skills.

Education

High School Diploma -

Dundee Crown High School
Carpentersville, IL
05-2013

Skills

  • Customer service
  • Appointment scheduling
  • Lead management
  • Email communication
  • Sales strategies
  • Data entry
  • Excellent communication
  • Goal oriented
  • Organizational skills

Affiliations

  • Expanding the mind is a big deal for me and reading some books helps me with keeping an open mind.
  • Running is one of my favorite hobbies when im not at work, i find it gives me energy and keeps me focused in my everyday goals.
  • Journaling is a great escape and a great way to express my every day achievements.

Timeline

BDC Representative

Zeigler Chevrolet
06.2024 - 02.2025

BDC Representative

Elgin Hyundai
09.2022 - 01.2024

Tax Preparer Assistant

Jackson Hewitt
01.2016 - 05.2019

Sales Representative

Cricket Wireless
11.2013 - 02.2022

High School Diploma -

Dundee Crown High School

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