Healthcare professional with expertise in team collaboration and patient care documentation. Demonstrated success in delivering quality care and emotional support in high-pressure settings. Detail-oriented specialist with strong communication and customer service skills, dedicated to ensuring safety and support for patients.
Overview
19
19
years of professional experience
Work History
CNA
NORTHRIDGE HOSPITAL MEDICAL CENTER
NORTHRIDGE , CA
02.2007 - Current
Assisted patients with daily living activities and personal hygiene tasks.
Provided companionship and emotional support to patients during care.
Monitored vital signs and reported changes to nursing staff.
Maintained cleanliness and organization of patient rooms and common areas.
Documented patient care activities in electronic health records accurately.
Followed safety protocols while handling patient mobility and transfers.
Collaborated with healthcare team to ensure quality patient care delivery.
Participated in training sessions to learn best practices in patient care techniques.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Assisted patients in ambulation and transfers using proper body mechanics.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Assisted residents with bathing and dressing to promote personal hygiene.
Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
Used mobility devices to transport patients.
Answered signal lights, bells or intercom systems to determine resident needs.
Patient Care Technician
Northridge Hospital Medical Center
Northridge, California
02.2007 - 11.2011
Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
Documented patient intake and dietary requirements and aided with feeding and monitoring.
Assisted nursing staff with patient activities and daily living tasks.
Education
Phlebotomist -
Los Angeles Career College
North Hollywood, CA
11-2024
Some College (No Degree) - respiratory program requirements
Los Angeles Valley College
Van Nuys, CA
Skills
Electronic health records
Team collaboration
Safety protocol adherence
Customer service
Mobility assistance
Dependability and responsibility
Vital sign monitoring
Time management
Compassion and empathy
Bilingual in spanish and english
Languages
Spanish
Professional
English
Professional
Timeline
CNA
NORTHRIDGE HOSPITAL MEDICAL CENTER
02.2007 - Current
Patient Care Technician
Northridge Hospital Medical Center
02.2007 - 11.2011
Phlebotomist -
Los Angeles Career College
Some College (No Degree) - respiratory program requirements
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