Highly skilled in talent acquisition and candidate assessment, bringing extensive experience in sourcing, interviewing, and hiring top-tier talent across diverse industries. Demonstrated ability to implement strategic recruitment processes and use data-driven insights to enhance hiring efficiency and accuracy. Known for being methodical and valuing order, ensuring systematic and thorough candidate evaluations while maintaining solid work ethic and delivering quick results with minimal errors.
Hi, I’m
Magaly Castro
Glendale,AZ
Summary
Overview
25
years of professional experience
Work History
AHS Staffing
Sr Travel Nurse Recruiter (Remote)
01.2020 - Current
Job overview
- Company Overview: AHS Staffing is an industry-leading, award-winning Healthcare Staffing firm dedicated to connecting healthcare professionals with job opportunities across all 50 states.
- Implement creative sourcing strategies such as social media campaigns to identify passive candidates.
- Maintain up-to-date knowledge of recruiting trends, best practices, labor market conditions, and compensation regulations.
- Source diverse, high-caliber candidates by maximizing internet resources, cold calling and social media. 15-20 days time to fill.
- Diversify approach to capitalize on market changes and reach desired applicants.
- Recognized as a top performer within company due to consistently attaining 87% offer acceptance, 73% placement target, $250k revenue average and maintaining strong client relationships.
- Reduce instances of contract cancellations by closely monitoring quality metrics related to candidate performance. 8% average cancellation rate.
- Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
- Collaborate with internal teams to ensure smooth onboarding processes for newly placed travel nurses.
Banner Health
Recruiter
07.2017 - 01.2020
Job overview
- Company Overview: Banner Health is one of the country's largest employers, with over 50,000 employees across six states.
- Conducted phone and in-person interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Managed high-volume requisitions in a timely manner to meet client staffing needs efficiently.
- Pursue top-quality candidates and make the appropriate hiring decisions while maintaining relationships throughout the hiring process.
- Responsible for the recruitment of system-wide service lines, including but not limited to: Cardio-Pulmonary, HIMS, Medical Imaging, Clinical Care Operations, Interpreter Services, Nursing Support Staff, Clerical Support, Behavioral Health, Environmental Services, and more.
Desert Financial Credit Union
Talent Acquisition Recruitment Specialist II
09.2012 - 07.2017
Job overview
- Company Overview: Desert Financial Credit Union is the largest credit union in Arizona, with 1200 employees in over 50 locations
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
- Filled key vacancies with qualified candidates
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Established a positive employer brand image by attending career fairs and engaging with college students across multiple campuses
- Accountable for the full life cycle recruitment process for all positions within retail banking, for fifty branch offices, and at all levels within back office operations, including Leadership roles
- Manage job postings, coordinate interviews, process new hire paperwork, review and approve background checks, and facilitate new employee orientation
- Act as liaison for applicant tracking system implementation, staffing agencies, and job board vendors
- Collaborate closely with HR Business Partners to support and respond to business objectives such employee development, employee relations issues and efficiencies to increase staffing goals and quality measurements
- Consistently score above 96% in internal customer satisfaction reviews
- Fill 260+ positions with top notch candidates utilizing a variety of methods to recruit.
- Exceeded monthly hiring goals by streamlining processes, sharing best practices, and enhancing efficiencies
- Partner with diversity recruiters and vendors to build a candidate pool, and lead job fairs to increase hire numbers.
- Created job descriptions that accurately reflected company needs.
- Ensured compliance with employment laws during all stages of the recruitment process
- Reduced time-to-hire with a focus on targeted candidate outreach and timely follow-ups with both candidates and hiring managers.
Desert Financial Credit Union
Assistant Branch Manager, Operations
11.2007 - 09.2012
Job overview
- Coached, trained and developed team of seven Bankers and six Tellers
- Supported sales initiatives through referral efforts and collaborated with branch staff to execute business plan and hit branch metrics.
- Ranked top branch in new membership accounts, VISA and ancillary sales 3 quarters consecutively.
- Enforced and executed company policies and ensured procedures were followed on a daily basis, attaining an excellent audit ranking.
- Obtained an excellent performance rating consistently as Assistant Service Manager throughout branch tenure.
- Handled escalated issues from members and provided appropriate solutions in a timely manner.
- Managed daily operations of a financial institution, including opening and closing procedures, member service, and staff supervision.
Desert Financial Credit Union
Loan Consultant II
07.2001 - 11.2007
Job overview
- Interviewed members through inbound telephone conversations to examine, evaluate and recommend approval for consumer loans, home equity loans and home purchase loans, mortgage refinances, and loan extensions.
- Analyzed members' financial status including credit history, debt to income, property valuation, etc.
- Ranked within the top 5% in sales for 4 years.
- Funded over 2 million in consumer loans, over 4.3 million in home equity loans and over 8.2 million in first mortgage loans.
- Provided excellent member service by assisting, responding to, and resolving member inquiries.
- Processed member applications, updated accounts, process transactions and maintained records.
- Built relationships with members through quality interactions while maintaining excellent member service and call times.
- Successfully managed multiple projects simultaneously while maintaining high standards of performance.
- Provided ongoing training and mentorship to new hires fostering a culture of continuous improvement.
Desert Financial Credit Union
Member Service Representative
07.2002 - 08.2003
Job overview
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher member satisfaction.
- Examined customer loan applications for loan approvals and denials.
- Delivered exceptional member service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Maintained strict confidentiality of bank records and client information.
- Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
Desert Financial Credit Union
Member Assistance Representative
07.2000 - 07.2002
Job overview
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
Education
University of PhoenixPhoenix, AZ
Master's from Business Administration
05.2008
University Overview
Arizona State UniversityTempe, AZ
Bachelor of Arts from Spanish
05.2000
University Overview
Skills
- Recruitment/Talent Acquisition metrics analysis
- Collaborative teamwork
- Interviewing techniques
- Recruiting and sourcing
- Onboarding process management
- Recruitment process improvement
- Applicant tracking systems
- Candidate pre-screening
- Background checks
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sr Travel Nurse Recruiter (Remote)
AHS Staffing
01.2020 - Current
Recruiter
Banner Health
07.2017 - 01.2020
Talent Acquisition Recruitment Specialist II
Desert Financial Credit Union
09.2012 - 07.2017
Assistant Branch Manager, Operations
Desert Financial Credit Union
11.2007 - 09.2012
Member Service Representative
Desert Financial Credit Union
07.2002 - 08.2003
Loan Consultant II
Desert Financial Credit Union
07.2001 - 11.2007
Member Assistance Representative
Desert Financial Credit Union
07.2000 - 07.2002
Arizona State University
Bachelor of Arts from Spanish
University of Phoenix
Master's from Business Administration
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