Overview
Work History
Education
Skills
Software
Tools
Software
Languages
Timeline
OperationsManager

Magaly De Santiago

Business Development And Innovation Engineer
Longmont,CO

Overview

7
7
years of professional experience

Work History

Administrative and Support Services

Walmart
10.2022 - Current
  • Completes work assignments by using policies, data, and resources.
  • Collaborating with managers, co-workers, customers, and other business partners.
  • Managing priorities, deadlines, and expectations; carrying out complex tasks.
  • Communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
  • Gathers information and provides support for the implementation of business solutions by collecting data captured and tracked for incoming process and support requests.
  • Conducting research; gathering data for the identification of trends and issues that require additional training.
  • Executing new or changing processes, initiatives, or program roll outs; ensuring trends and changes are communicated to the appropriate leadership.
  • Providing resolution to issues by verifying data accuracy; conducting basic statistical analysis.
  • Recommending solutions within business areas; ensuring that resolutions meet business requirements; and reporting findings and recommended resolution to business partners.
  • Tracks calendars, meetings, and expenses for leadership by working and collaborating with others to coordinate appointments and understand calendar needs; scheduling monthly leadership meetings; anticipating and identifying time requirements for pre-meeting work; utilizing business knowledge to filter and prioritize calendar requests; identifying key attendees.
  • Coordinating meeting material development and consolidation with participants; ensuring leadership has preparation materials for meetings; completing travel and expense process for executive leadership; and resolving escalated travel and expense issues for department.
  • Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices.
  • Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
  • Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.

Quality Supervisor

Bobo's Oat Bites
01.2020 - 09.2022
  • Monitoring work progress.
  • Production Planning
  • Engineering change process flow chart.
  • Collect and analyze production samples to evaluate quality.
  • Communicate quality control information to all relevant organizational.
  • Verify material or ingredients, purchased parts or components, in-process samples.
  • Lead global internal QA meeting to identify and resolve company and customer hardware/software relate issues.
  • Conduct product capability studies resulting in retooling processes and implementing SPC on special characteristics of certain components.
  • Develop and analyze statistical data/tools and product specifications to determine standards and establish quality and reliability of finish products.
  • Facilitate ISO certification by developing standards in accordance with meeting and exceeding customer demands.
  • Developed monthly reports showing inspections and improvements.
  • Established inspection equipment to meet quality control standards.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Validated new methods and equipment to properly integrate improved strategies into quality control processes.
  • Evaluated systems for overall functionality, identified opportunities for improvement and implemented changes to facilitate better outcomes.
  • Maintained knowledge of institutional policies and compliance regulations and communicated any developments and consequent changes in procedure to personnel.
  • Maintained QA programs.
  • Maintained inspection equipment and handled repair calls if equipment needed professional repair.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Supported audits and led teams to fully investigate quality control processes and root out deficiencies.
  • Directed consistent measuring, inspection and testing procedures and tabulated data for detailed reports.
  • Trained personnel in proper sampling techniques, raw materials testing protocols and finished product inspection and testing strategies.
  • Reported on short- and long-term trends in production to help management make proactive decisions.
  • Coordinated disposal of discrepant materials unsuitable for rework or recycling.
  • Led QS 9000 implementation certification effort and provided training to hourly and management employees and staff.
  • Determined quality department standards, practices and procedures.
  • Implemented ISO 9000 quality systems, defining business practices, leading to certification and better business practices.

Systems Analyst

Ventus Technology
01.2019 - 01.2020
  • Worked with the Financial area.
  • Manage and manipulate application software through back-end of program.
  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
  • Analyze, Supervise requirements requested from all companies.
  • Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements.
  • Work within Microsoft Visio to create a self help guide for key users.
  • Provide documentation of all processes and training as needed.
  • Perform design, implementation, and upgrades of information systems to meet the business and user needs.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Educated stakeholders on data protection tactics to reduce breaches.
  • Provided client support on system operation and troubleshooting.

Marketing Manager

LOMI LOMI
01.2018 - 01.2019
  • Production planning.
  • production planning process.
  • Conduct demographic surveys to identify target market for products/services.
  • Planning, developing, and directing multiple avenues of marketing strategies to drive sales.
  • Implementing search engine optimization (SEO) in online media.
  • Coordinating and producing financial documents for advertising campaigns, such as budgets, estimates, and contracts.
  • Co-ordinate marketing activities with PR and press.
  • Manage advertising campaign creation and execution.
  • Determined profitability and viability of product enhancements and new products.
  • Developed and implemented integrated marketing campaigns including branding, direct mail, print and web advertising, sales collateral materials, PR, promotions and events.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Managed workflow between staff, coordinating documents and creative material distribution.
  • Organized contacts and orchestrated innovative marketing campaigns to boost awareness, engagement and sales.

Production Employee

ATC Advance Tooling Concepts
01.2016 - 01.2018
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Organized work to meet demanding production goals.
  • Graded and packaged finished products, transporting items for additional processing, storage or shipment off-site.
  • Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

Education

Bachelor's Degree - Business Development And Innovation Engineer

Universidad Tecnológica De Durango
Durango, Mexico

Associate Degree - Marketing

Universidad Tecnológica De Durango
Durango, Mexico

Associate Degree - Technology Education

Centro De Bachillerato Tecnológico Industrial 110
Durango, Mexico

Skills

  • Engineering change process
  • Production planning
  • Technical schematics
  • Diagrams, Mapping, Manuals
  • Supply Chain Management
  • Operations Management
  • Quality auditor
  • Enterprise Resource Planning (ERP)
  • Material Requirements Planning (MRP)
  • Manufacturing Bill of Materials (MBOM)
  • Engineering Bill of Materials (EBOMS)
  • Engineering Change Request (ECR)
  • Engineering Change Notice (ECN)
  • Non-Conformance (NC)
  • Inventory Management
  • Track Production Activity
  • Material Flow
  • Federal Acquisition Regulations (FAR/ DFAR)
  • Uniform Commercial Code (UCC)
  • ISO 9001
  • AS9001
  • Designing and testing processes, equipment, mechanisms and final Products
  • Staff Training
  • Logistics
  • Hardware and software installation
  • Software Development
  • Project Management Professional (PMP)
  • Technical Analysis
  • Blueprint understanding
  • Database Management
  • Warehouse Management
  • Data Mapping
  • Workflow Analysis
  • Microsoft Office Suite
  • Negotiation
  • New Business Development
  • Corporate law
  • Manufacturing
  • Sales Strategies
  • Sales processes
  • Product development
  • Brand development
  • Campaign management
  • Budgeting
  • Strategic planning
  • Marketing and advertising
  • Public Relations
  • Administering Social Media Accounts
  • Graphics Editing
  • SEO Strategies
  • Sales and Marketing Methods
  • New Business Opportunities
  • Promotions and Marketing Strategies
  • Marketing Collateral Development
  • Digital Media
  • Event Logistics
  • Marketing Analytics
  • Brand Development
  • New Product Introductions
  • Visual Design
  • Social Media Strategy

Software

Microsoft 365

Tools

  • Caliper’s
  • Micrometer
  • Pin gauges
  • Drop Indicator

Software

  • Microsoft 365
  • Word
  • Excel
  • PowerPoint
  • OneDrive
  • OneNote
  • Outlook
  • Teams
  • Clipchamp
  • Microsoft Forms
  • Microsoft Access
  • Microsoft family Safety
  • Microsoft Publisher
  • Microsoft Project
  • Microsoft SharePoint
  • Microsoft Defender
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe InDesign
  • Adobe Premiere Pro
  • Adobe After Effects
  • HubSpot Marketing
  • AddSearch
  • SE Ranking

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Administrative and Support Services

Walmart
10.2022 - Current

Quality Supervisor

Bobo's Oat Bites
01.2020 - 09.2022

Systems Analyst

Ventus Technology
01.2019 - 01.2020

Marketing Manager

LOMI LOMI
01.2018 - 01.2019

Production Employee

ATC Advance Tooling Concepts
01.2016 - 01.2018

Bachelor's Degree - Business Development And Innovation Engineer

Universidad Tecnológica De Durango

Associate Degree - Marketing

Universidad Tecnológica De Durango

Associate Degree - Technology Education

Centro De Bachillerato Tecnológico Industrial 110

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Magaly De SantiagoBusiness Development And Innovation Engineer