Dental Front Office Administrator
StarBrite Dental
Rockville, MD
06.2024 - 08.2024
- Greeted visitors, answered phones, and directed inquiries to appropriate personnel.
- Managed incoming and outgoing mail; distributed accordingly.
- Knowledge of dental office procedures and protocols.
- Filing, data entry, and record management.
- Understanding of HIPAA regulations and patient confidentiality.
- Familiar with processing dental insurance claims and verification.
- Knowledge of handling patient insurance inquiries and resolving issues.
- Answered any questions or concerns raised by patients related to their treatment plan or billing issues.