MAGALY OCAMPO
Arcadia,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Safety Aide
Santa Anita Convalescent Hospital
10.2024 - 11.2025
- Monitored patient safety protocols to ensure compliance with healthcare regulations.
- Assisted nursing staff in implementing patient care plans and interventions.
- Conducted regular safety checks to identify potential hazards within the facility.
- Collaborated with interdisciplinary teams to enhance patient safety initiatives.
- Handled basic first aid needs that arose during shifts, acting as a reliable resource for patients and staff alike.
- Maintained accurate documentation of patient observations, interventions, and progress, supporting informed decisionmaking.
- Attended mandatory training sessions to stay current on best practices in patient safety and healthcare regulations.
Server Shift Leader
EXP Barcadia
10.2021 - 09.2024
- Oversaw server assignments and maintained balanced table numbers.
- Directed front-of-house staff in customer service, order taking and food delivery.
- Monitored staff performance and corrected issues promptly.
- Backed up staff during busy periods with assistance on guests' food and beverage needs.
- Practiced safe alcohol service procedures, checking identification and monitoring guests for overconsumption.
- Trained new servers in company policies, guest service standards and best practices.
- Executed daily opening and closing procedures to company standard.
- Ensured proper inventory levels were maintained through accurate ordering of supplies as needed.
Machine Operator
Rain Bird
10.2018 - 05.2024
- Adapted to changing work orders and production requirements to produce high-quality results.
- Trained new joiners on machinery operation.
- Troubleshot issues with machinery and made necessary repairs or adjustments.
- Followed established guidelines and procedures to ensure safe operation of machinery.
- Maintained accurate records of production data, including run times, quantities, and materials used.
Cashier
Denny's
01.2018 - 10.2018
- Addressed customer questions and complaints with professionalism.
- Reviewed cash drawer contents at shift start and end to maintain accurate calculations.
- Manned restaurant telephones, offering information about hours, policies and menu offerings.
- Collected take-out and delivery orders, inputting preferences, and processing payments.
- Supported coworkers during busy periods by stepping into various roles as needed.
Education
Diploma -
North Park High School
Baldwin Park05.2013
Skills
- Server training
- Conflict resolution
- Professional demeanor
- Excellent communication
- Task prioritization
- Strong leadership
- Documentation accuracy
- Patient monitoring
- Teamwork and collaboration
- Multitasking Abilities
- Patient care
LANGUAGE
Spanish - Advanced
English - Advanced
Timeline
Patient Safety Aide
Santa Anita Convalescent Hospital
10.2024 - 11.2025
Server Shift Leader
EXP Barcadia
10.2021 - 09.2024
Machine Operator
Rain Bird
10.2018 - 05.2024
Cashier
Denny's
01.2018 - 10.2018
Diploma -
North Park High School