Magan Costa
Riverbank,CA
Summary
As a State Licensed Cosmetologist and self-employed Hairstylist, I excelled in building a loyal clientele through unparalleled customer service and expert hair styling techniques. Leveraging social media for promotion and mastering both men and women's haircuts, my approach significantly enhanced client satisfaction. My adaptability and social skills ensured personalized, creative solutions for diverse needs, contributing to my reputation for excellence in the cosmetology field. Experienced Stylist with Number years of experience working with varying hairstyles and treatments. Customer-oriented professional with dedication to satisfaction and consistent communication. Technically trained to use Type tools and products to achieve desired outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hairstylist
Self-employed
09.2022 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Educated customers on products to maximize benefits.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Distributed business cards outside of salon to generate new business.
- Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
- Processed payments, entering sales in register for prompt customer service.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Grocery Checker
O’Briens Market
11.2020 - 08.2022
- Contributed to a positive work environment by maintaining a professional and friendly demeanor, even during high-stress situations.
- Handled cash transactions accurately and securely, ensuring proper balance of register at the end of each shift.
- Assisted customers with special needs or requests, ensuring their shopping experience was positive and accommodating.
- Stocked shelves and organized merchandise displays for easy retrieval.
- Pleasantly greeted customers and provided prompt and courteous service.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Operated cash register to accurately process and record customer payments.
- Performed cash, card and check transactions to complete customer purchases.
Hairstylist
Ulta Salon
08.2014 - 03.2020
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Educated customers on products to maximize benefits.
- Organized sales area and work station to showcase products and boost sales.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Maintained clean and organized work station, complying with health and safety standards.
- Stayed up-to-date with industry trends and techniques through continuous education and workshops.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
Education
Licensed Cosmetologist - Cosmetology
Adrian’s Beauty College
Modesto, CA06.2006
Skills
- Appointment Scheduling
- State Licensed Cosmetologist
- Men and women haircuts
- Highlights and lowlights
- Client consultation
- Hair styling techniques
- Detail-orientated
- Social Media Promotion
- Chemical Application
- Adaptable to Changing Client Needs
- Creativity and Originality
- Product Knowledge
- Social skills
- Cosmetology
Certification
- Area of certification Training - Timeframe
Timeline
Hairstylist
Self-employed
09.2022 - Current
Grocery Checker
O’Briens Market
11.2020 - 08.2022
Hairstylist
Ulta Salon
08.2014 - 03.2020
Licensed Cosmetologist - Cosmetology
Adrian’s Beauty College
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