Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
15
years of professional experience
Work History
Texas Department Of Criminal Justice
Advertising And Marketing Specialist
12.2021 - Current
Job overview
Streamlined marketing processes to increase efficiency, leading to reduced project turnaround times.
Conducted market research to identify new opportunities for growth and stay ahead of industry trends.
Maximized ROI on advertising spending by analyzing campaign data and making data-driven optimizations.
Drove initiatives, relying on market research and trends to draft plans with future innovations in mind.
Submitted 30/40 purchase order request per month with zero issues.
Worked with $3.3 million dollar budget each fiscal year.
Texas Department Of Criminal Justice
Program Specialist
10.2018 - 12.2021
Job overview
Managed approximately 45 incoming calls and emails from employees or family members of inmates.
Improved overall program effectiveness through comprehensive data analysis and evaluation of key performance indicators.
Enhanced program efficiency by streamlining processes and implementing innovative strategies.
Spearheaded creation of detailed reports, showcasing program successes and areas for improvement to senior leadership.
Provided technical support to staff with necessary resources to carry out duties successfully.
Texas Department Of Criminal Justice
Payroll Specialist
11.2017 - 10.2018
Job overview
Processed garnishments and communicated garnishment information to all parties
Maintained payroll information by collecting, calculating and entering data into payroll system
Computed wages and deductions and entered data into computers
Processed and issued employee paychecks and statements of earnings and deductions
Organized new employee files, paperwork for terminated employees, and worker's compensation files.
Texas Department Of Criminal Justice
Human Resources Assistant
11.2016 - 11.2017
Job overview
Coordinated job postings, interviewing, and selection process
Selected applicants meeting specified job requirements and referred to hiring personnel
Compiled and prepared reports and documents pertained to personnel activities.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
Community Service Credit Union
Personal Banker
07.2014 - 12.2014
Job overview
Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Improved customer satisfaction by providing personalized banking solutions and exceptional service.
Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
First National Bank Of Huntsville
Teller
06.2013 - 12.2013
Job overview
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Assisted customers with account inquiries, resolving issues promptly and professionally.
Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
Performance Communications II
Office Manager
08.2012 - 03.2013
Job overview
Prepared purchase orders and routed to project manager for approval
Developed and monitored office budgets and processed payroll
Cleaned and organized office, maintaining orderliness and reducing contamination
Purchased office supplies and equipment to replenish inventory
Supported staff by performing data entry and completing administrative duties
Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
Managed office supply orders and inventory to support availability.
Town And Country Cleaners
Office Assistant
01.2009 - 08.2012
Job overview
Prepared purchase orders and routed to project manager for approval
Developed and monitored office budgets and processed payroll
Cleaned and organized office, maintaining orderliness and reducing contamination
Purchased office supplies and equipment to replenish inventory
Supported staff by performing data entry and completing administrative duties
Examined documents and forms for accuracy, enforcing conformance to company rules and regulations
Managed office supply orders and inventory to support availability.